Airtm · 1 month ago
Support Agent
United States
Full-time
Remote
New Grad, Entry LevelAirtm is a financial-infrastructure company focused on empowering digital entrepreneurs in the Global South. The Support Agent role involves addressing user needs through a ticketing system while ensuring compliance with operational requirements.
BankingBlockchainInternetPaymentsTransaction Processing
Responsibilities
Respond and solve the needs of our users through ticketing packages
Achieve the objectives set by your team based on the operation
Report immediate and prioritized needs of our users
Fulfill a working day
Attend team meetings
Qualification
Required
Experience in customer support with technology programs
Availability of schedule
Have computer equipment and stable internet access
Demonstrated analytical, empathic skills and teamwork
Curiosity and proactive
Familiarity with cryptocurrency
English speaker
Company
Airtm
Airtm is a a blockchain and bank-connected digital wallet and peer-to-peer exchange platform.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$24.7MKey Investors
Stellar Development FoundationCoinbase VenturesBlueYard Capital
2021-05-25Series B· $15M
2019-02-20Series Unknown
2018-09-19Series A· $7M
Leadership Team
Joshua Kliot
Product, Co-founder
Tim Parsa
Co-Founder
Recent News
CoinbaseVentures
2026-01-14
2025-10-06
2025-08-27
Company data provided by crunchbase