Modine Manufacturing Company · 8 hours ago
Field Service Technician
Longview, TX
Full-time
Onsite
Mid Level
3+ years expModine Manufacturing Company is a global leader in thermal management solutions, committed to Engineering a Cleaner, Healthier World™. The Field Service Technician will provide technical support to Building HVAC customers, including troubleshooting and training, while also analyzing service concerns and implementing corrective actions.
AutomotiveManufacturing
Responsibilities
As a Modine ambassador, travel to customer installation sites to investigate, troubleshoot, identify, and correct product and application problems. Train equipment owner personnel on proper maintenance schedules and procedures. Provide startup, technical and service support and document all details of installation and application in appropriate systems
Communicate with our customers and channel partners to determine root cause of product problems and recommend corrective action. Capture all information related to quality, warranty, service, installation and application of Modine products in contact reporting system
Analyze field service concerns, warranty and return goods claims and recommend corrective action or propose design improvements
Communicate field service concerns and proposed design changes to your supervisor
Populate the division warranty information gathering system through dialogue with customers, contractors, engineers, and representatives to capture information relative to the installation and application of Modine products
Employ Modine's MOS/MPS principles toward constant process improvement projects
Participate in the preparation and presentation of service training programs to sales representatives, distributors, engineers and contractors
When not on field service visits, responsible for answering troubleshooting calls through our dedicated call center
Qualification
Required
3+ years of product reliability or service experience required
Can diplomatically resolve problems and project the appropriate company image while working with customers
Have a working knowledge of product manufacturing, operation, and application
EPA Type II Certification required, must provide copy of certification
Preferred
Universal EPA certification preferred
Applicable HVAC license preferred
A two-year technical degree in HVAC or related discipline preferred
Benefits
Paid vacation
Short term disability
401(k)
Health
Dental
Vision
Life insurance
Flex spending benefits
Tuition reimbursement
Health Savings Account
Company
Modine Manufacturing Company
Modine Manufacturing Company has applied innovative thermal technology to meet customer's needs.
10001+ employees
H1B Sponsorship
Modine Manufacturing Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (11)
2023 (6)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-06-29IPO
Leadership Team
Neil Brinker
President and CEO
Michael B. Lucareli
Executive Vice President and Chief Financial Officer
Recent News
GlobeNewswire
2026-01-09
Company data provided by crunchbase