Quest Global · 1 month ago
Client Partner - Warehouse Automation
Charlotte, NC
Full-time
Onsite
Senior LevelQuest Global is an engineering services provider with over 25 years of experience, dedicated to making a positive difference in the world. The Client Partner - Warehouse Automation role focuses on growing account revenue and profit while developing strategic relationships with customers and leading various initiatives to enhance service delivery and operational effectiveness.
ConsultingInformation ServicesOutsourcingSoftware
Responsibilities
Lead overall effort to grow account revenue and profit to emerge as a key strategic partner for the customer
Leverage existing customer relationships with engineering influencers and decision makers at both executive and mid-level manager levels. Develop and expand relationships with senior and mid-level customers
Develop and implement in-depth analysis and strategic account planning (StrAP) to identify key focus areas for growth including account headcount, competitive analysis, customer needs per engineering service area, SWOT, Quest relationship summary and Quest capability gaps. Make key business decisions on what services/solutions to pursue and invest in
Identify and lead unsolicited, strategic campaigns to grow the account. Leverage Quest relationships, influence customer decision makers, monitor milestones, track action item progress and lead the campaign proposal effort
Lead and manage all solicited proposal responses for all new business services or customers. Develop plans and proposals to realize the revenue target from the account, quarter on quarter
Develop and implement plans to enter new geographies or divisions of [Account] as per the strategic account plan
Hold quarterly customer reviews, lead/author Account Branding Newsletters and other communications per Quest process
Leverage Quest best practices and from other accounts, to develop and operationalize plans to introduce new services to the account
Lead efforts to create annual revenue and expense forecasts as well as monthly rolling revenue forecasts
Lead sales-delivery matrixed team for the account. Coordinate efforts, hold weekly meetings and lead monthly report out to Quest Sales & Delivery executives
Identify, approve, and monitor internal investments for operations support to achieve target growth opportunities
Lead efforts to establish rates that leverage value pricing. Includes data gathering, analysis, proactive engagement of customer champions, pricing strategies, competitive positioning, competitor assessment, etc
Qualification
Required
Deep domain knowledge of the Warehouse Automation, with knowledge of products & lifecycle, engineering & manufacturing processes, major OEMs, major engineering services suppliers, external drivers and funding
Strong relationships with senior and mid-level technical managers at the targeted account
Engineering knowledge and complete product life-cycle knowledge including, Engineering processes including design, manufacturing, analysis, aftermarket, quality, fielded product support (both software & hardware)
Challenges related to cost, delivery, schedule, or support
Internal funding process including timing, influencers and approvals
Outsourcing processes, funding, upcoming changes and leadership
Existing major outsourcing suppliers including SWOT and [Account's] assessment of respective suppliers
Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development
Understanding of relevant/adjacent technologies and competitor's services
Experience in authoring complex proposals; experienced in negotiating master service contracts and long-term agreements
Experience working with global remote team / offshore delivery model environment
Proven ability to grow businesses profitably
Experience with sales and account management and in developing strategic plans
Experience leading cross functional teams
Excellent interpersonal and communication skills, both verbal and written and ability to communicate effectively at all levels
Results driven, high energy, self-motivated, persistent and able to work independently
Decisive, analytical, strategic thinker
Company
Quest Global
Quest Global is an engineering solutions company that offers a range of services in the engineering and technology domains.
Founded in 1997
10001+ employees
H1B Sponsorship
Quest Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (114)
2024 (93)
2023 (120)
2022 (94)
2021 (138)
2020 (607)
Funding
Current Stage
Late StageTotal Funding
$1.08BKey Investors
The Carlyle GroupChrysCapitalWarburg Pincus
2023-08-08Private Equity· $500M
2021-08-23Private Equity· $150M
2016-02-19Secondary Market· $350M
Leadership Team
Ajit Prabhu
Chairman & CEO
Rajendra Kumar Shreemal
Chief Financial Officer
Recent News
Canada NewsWire
2026-01-16
2025-12-25
Company data provided by crunchbase