UL Solutions · 1 day ago
Global Performance Analytics Lead
Greater Chicago Area
Full-time
Onsite
Senior Level
5+ years expUL Solutions is a global leader in applied safety science, and they are seeking a Global Performance Analytics Lead to oversee laboratory performance data. This role involves validating KPIs, identifying operational issues, and collaborating with lab managers to drive continuous improvement across laboratory operations.
AdviceAnalyticsEducationPublic Safety
Hiring Manager
Zuzanna Krok
Responsibilities
Serve as the controller for laboratory performance analytics, validating KPIs and dashboard data across all integrated laboratories
Proactively monitor dashboards to identify deviations, outliers, and trends that may indicate operational issues
Reach out to responsible lab managers and stakeholders to highlight issues, request feedback, and demand improvement measures
Support lab teams in investigating and resolving performance issues
Collect and consolidate feedback from labs and stakeholders
Prepare and deliver regular performance reports to the VP Laboratory Operations, summarizing findings, actions taken, and recommendations
Collaborate with Laboratory Managers, Regional Directors, and Technical Competence Centers to ensure data accuracy and process discipline
Host monthly meetings with lab managers and stakeholders to review performance, discuss issues, and align improvement actions
Drive harmonization of KPI definitions, measurement methods, and reporting standards
Promote best practices in performance analytics and continuous improvement across global labs
Support strategic planning and development of new analytics tools and reporting frameworks
Monitor and report on process-related costs, resource allocation, and budget adherence for the assigned testing area
Define, track, and communicate KPIs for testing process performance, including efficiency, quality, and compliance
Support financial / corporate audit preparation and ensure readiness for internal and external compliance reviews
Identify and mitigate risks related to testing operations, maintaining a risk register and implementing corrective actions as needed
Oversee data integrity in test documentation and reporting, ensuring transparency and traceability
Drive continuous improvement initiatives focused on cost control, process optimization, and benchmarking
Qualification
Required
Bachelor's degree in engineering, business analytics, statistics, or a related technical field
5+ years of experience in laboratory operations, performance analytics, or controlling in a technical environment
Experience with KPI validation, dashboard management, and performance reporting
Strong analytical skills and attention to detail
Proactive communication and stakeholder engagement skills
English fluency required; additional language skills are beneficial for regional coordination
Analytical Thinking: Ability to analyze performance data, identify trends, and detect outliers and deviations
Proactive Communication: Strong skills in reaching out to stakeholders, demanding feedback, and driving improvement actions
Process Ownership: Proven ability to manage and optimize performance analytics processes with cross-functional impact
Quality & Compliance: Familiarity with audit processes, KPI management, and regulatory standards
Continuous Improvement: Hands-on experience applying Lean, Six Sigma, or similar methodologies to improve performance workflows
Project Management: Strategic planning and execution for analytics tool development and reporting optimization
Stakeholder Engagement: Ability to collaborate with lab managers, quality teams, and technical stakeholders globally
Training & Competence Building: Experience designing and delivering training on analytics tools and reporting standards
Governance & Approval Authority: Experience in approving and governing performance standards within integrated lab environments
Preferred
Master's degree preferred
Benefits
Annual bonus compensation with a target payout of 20% of the base salary
Health benefits such as medical, dental and vision
Wellness benefits such as mental and financial health
Retirement savings (401K)
Paid time off including vacation (15 days)
Holiday including floating holidays (12 days)
Sick time off (72 hours)
Company
UL Solutions
UL Solutions is a safety science company that promotes safety science through research and investigation.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25B2025-12-03Post Ipo Secondary· $975M
2025-10-28Post Ipo Debt· $1B
2024-09-05Post Ipo Secondary· $980M
Leadership Team
Jennifer Scanlon
President & CEO
Scott. D'Angelo
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
2025-12-22
MarketScreener
2025-12-19
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