One Tree Brands · 1 month ago
TikTok Shop Account Manager
One Tree Brands is an eCommerce company that helps brands scale across major platforms like TikTok Shop. They are seeking a TikTok Shop Account Manager to oversee the operational management of TikTok Shop storefronts, focusing on strategy, performance, and community management.
Dietary SupplementsE-CommerceWholesale
Responsibilities
Serve as the main point of contact for assigned brands, managing day-to-day communication and strategy alignment
Lead end-to-end TikTok Shop strategy and execution, including sampling, affiliate management, ad planning, and overall shop performance
Analyze GMV, traffic, and conversion trends to drive continuous improvement
Pitch to new brands and support business development by showcasing OTB’s full-service TikTok Shop capabilities
Run weekly performance reviews with brands, sharing actionable insights and growth recommendations
Own full TikTok Shop setup: Shop Creation, category approval, listings, and compliance
Manage daily shop operations including order flow, fulfillment tracking, and accurate tracking-number updates
Oversee shop performance, Account Health, and Shop Performance Score (SPS)
Monitor and resolve violations, SLA issues, and compliance flags
Ensure products, listings, variations, and bundles are fully optimized
Build and manage affiliate activations
Run daily outreach: Target Plans, Open Plans, AI-driven outreach (Euka AI, Reacher)
Approve affiliate samples & engagement with affiliates
Maintain Discord creator communities and communication flows
Run TikTok Shop ads, campaign setup, ROI optimization
Execute TikTok Shop strategies across assortment, pricing, promotions, and creator activation
Campaign Management
Track daily GMV, affiliate contributions, and campaign results
Send weekly performance reports covering key metrics such as sales performance, affiliate outreach & response rate, sampling, videos, impressions, CTR, Ads performance, SPS score
Highlight insights, risks, opportunities, and recommendations
Qualification
Required
2+ years of direct TikTok Shop experience (TTS Operations, TTS Ads, Affiliate Management, SPS management)
Deep understanding of TikTok Shop SLAs, violations, SPS scoring, and creator commerce systems
Proven track record managing shop operations with measurable results
Highly organized with strong attention to detail
Comfortable with fast-moving environments, deadlines, and problem-solving
Experience with AI outreach tools (Euka AI, Reacher), CRM workflows, or community management
Strong communication, analytical & reporting skills
eCommerce or marketplace background (Amazon, Shopify, Walmart) is a plus
Benefits
Performance-based bonuses tied to GMV and operational KPIs
Fully remote / global team
Opportunities for fast career progression
Work directly with brands scaling aggressively across TikTok Shop
Supportive team, fast-growth environment, and leadership opportunities
Company
One Tree Brands
One Tree Brands is an e-commerce platform that offers vitamins, supplements, durable medical devices, prosthetics, and wound care products.
Funding
Current Stage
Early StageCompany data provided by crunchbase