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NAPA Auto Parts · 1 day ago

Change Management & Communications Director

Atlanta, GA

Full-time

Onsite

Director/Executive

10+ years exp

NAPA Auto Parts is seeking a Director of Change Management & Communications to lead their enterprise-wide strategy enablement agenda. This role involves partnering with executives to design and implement comprehensive change and communication frameworks that facilitate transformation initiatives and enhance employee engagement.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

Design and lead the enterprise change management strategy to support rollout and adoption of strategic imperatives, transformation initiatives, and major organizational changes

Develop standardized change methodologies, tools, and templates that can be applied across functions, regions, and business units

Partner with initiative owners and transformation leads to embed change management plans into every major project charter and implementation plan

Conduct readiness and impact assessments; identify key risks and resistance points; and develop mitigation and reinforcement strategies

Establish metrics and feedback loops to measure adoption, engagement, and sustainment of initiatives

Develop and execute the strategic communication strategy for enterprise transformation, ensuring alignment and consistency across internal and external channels

Craft clear, inspiring messaging that translates complex strategies into accessible, actionable stories for leaders and employees

Partner with Corporate Communications, HR, and senior leaders to drive cascading communication plans that connect business priorities to team-level execution

Manage town halls, strategy roadshows, leader toolkits, and storytelling moments that reinforce transformation milestones

Act as a communication advisor to the CEO, CPO, and VP Strategy/Transformation for key enterprise messages

Serve as an enterprise advisor to senior executives on organizational readiness and employee sentiment

Collaborate with People Team, Strategy, and Transformation leaders to ensure change management is integrated into operating rhythms, talent planning, and leadership development

Partner with analytics teams to measure the effectiveness of communication and engagement efforts through surveys, pulse checks, and adoption metrics

Qualification

Change management frameworksStrategic communicationOrganizational developmentChange management certificationProject managementExecutive communicationInfluencing skillsEmployee engagement analyticsCulture transformationStorytelling skills

Required

10+ years of experience in change management, strategic communication, or organizational development, with at least 5 years in a leadership role

Proven success leading enterprise-wide change and communication programs supporting transformation or strategy deployment

Deep understanding of change management frameworks (e.g., Prosci/ADKAR, Kotter) and the ability to tailor them to complex, matrixed organizations

Exceptional executive communication, storytelling, and influencing skills

Strong project management and organizational skills with a proven ability to juggle multiple priorities

Bachelor's degree in Business, Communications, Organizational Development, or related field

Preferred

Master's degree (MBA, Organizational Leadership, or Communication)

Prosci or comparable change management certification

Experience in large-scale transformation within multi-unit, retail, distribution, or field-based organizations

Familiarity with digital adoption, employee engagement analytics, and culture transformation programs

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925

Effingham, Illinois, USA

10001+ employees