Henry Ford Health · 1 month ago
Patient Placement Technician - Bingham Farms - 40 hours per week
Bingham Farms, MI
Full-time
Onsite
Entry Level
1+ years expHenry Ford Health is seeking a Patient Placement Technician to assist the Patient Placement Coordinator in the process of placing patients into various locations and modalities within Greenfield Health Systems. This role involves providing exceptional customer service, managing patient information, and ensuring smooth communication between various stakeholders.
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Responsibilities
Works closely with Patient Placement Coordinator to provide exceptional customer services to the renal population, health system and GHS referral sources
Works closely with the Patient Placement Coordinator and GHS Billing Services Supervisor to verify and trouble-shoot potential medical insurance concerns
In the absence of the Patient Placement Coordinator, secures placement and responds to inquiries from discharge planners, physicians, unit staff, administrative staff, and external customers regarding referrals and services within GHS
Reviews medical records for necessary documentation of patient acuity and special needs
Maintain relationships with other health systems and independent nephrology groups
Identifies and tracks the needs of transfer and transient patients and notifies the receiving unit of these needs. Reports to Vice President of Greenfield Health Systems
Communicates with internal and external customers regarding problems encountered with GHS in such areas as patient and physician access to services, complaints, etc
Promotes patient safety by providing initial medical records to facility staff electronically for EMR filing
Provides documentation to the Patient Placement Coordinator and insurance analyst regarding the insurance status of incoming patients
Creates and maintains transient patient files and corporate reports
Maintains/updates files and corporate reports on internal and external transfer patients
Collects, organizes, and maintains medical records and statistical data
Secures a valid Henry Ford Health medical record number for placement into a GHS facility
Assists Coordinator in marketing services to internal and external physicians/customers
As part of a larger team, in conjunction with other disciplines analyzes CKD education along a continuum, to anticipate programmatic needs and contributes toward educational initiatives
Links patients and families to system and community resources; functioning as a patient advocate when necessary
Participates in professional development activities, such as attending relevant conferences, professional memberships, and professional reading
Manages, responds, and maintains Careport communication to ensure timely patient admissions communication
Demonstrates willingness and ability to function consistently as a team member, positively contributing daily to the goals and objectives of the dialysis program as appropriate to the scope of the position
Demonstrates willingness and ability to work effectively in a complex and changing environment
Demonstrates willingness and ability to effectively relate in an organizationally acceptable manner to team members, patients, and other customers in a diverse environment
Qualification
Required
Minimum of one year experience in health care environment required
Ability to analyze pertinent patient information to place patients into Greenfield Health Systems with minimal delay
Interpersonal skills necessary to work with a wide range of patients, families, and multidisciplinary hospital staff
Computer and IT skills sufficient to access and perform word processing, Excel, EPIC, QCS and ECIN/Allscripts
Organizational skills required to manage a high-volume workload
Preferred
Bachelor's Degree preferred
Dialysis experience preferred
Company
Henry Ford Health
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10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Brenda Craig
Vice President, Integrated Communications
Recent News
2025-11-07
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