WSP · 2 months ago
Assistant Project Coordinator
216 Centerview Drive, Brentwood, TN, 37027, US
Full-time
Onsite
New Grad, Entry Level
0+ years expWSP is a third-party billing contractor for a local stormwater utility, and they are seeking a full-time Assistant Project Coordinator. The role involves maintaining databases for stormwater customer accounts, ensuring data accuracy, and providing customer service and client relations support.
Responsibilities
Update and maintain approximately 35 databases including tables, queries, and macros as needed, to ensure data accuracy and integrity
Develop summary and trend reports to support billing accuracy, revenue tracking, and program performance
Research and contact customers for calls as instructed by client
Research and answer customer calls and emails as needed
Record each call and email in appropriate database
Create billing and payment transactions as needed
Prepare and/or send excel spreadsheets, new invoices or copies of invoices to customers
Preparing letters to customers
Contact customers for payment reminder purposes. This includes locating current phone numbers
Build and maintain strong client and customer relationships through clear communication and follow-up
Communicate billing details, updates, and policy information accurately and effectively
Respond to client concerns promptly and works collaboratively to resolve issues
Qualification
Required
0-2 years of experience in project coordination
Must have strong Microsoft Excel skills, including the ability to manage datasets, use formulas, and develop summary reports
Proficiency in Microsoft Word required for document preparation, formatting, and editing
Preferred
Experience with Microsoft Access for data entry and database management. The majority of the storm water data is stored in a Microsoft SQL Server with various Microsoft Access databases as connections to the data. Numerous queries designed for the utilization of the data are located in Access
Company
WSP
We are one of the world’s leading professional services firms, uniting our engineering, advisory and science-based expertise to shape communities to advance humanity.
Founded in 2011New York, New York, USA
10001+ employees
H1B Sponsorship
WSP has a track record of offering H1B sponsorships. Please note that this does not
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2025 (263)
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2022 (185)
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2020 (130)
Funding
Current Stage
Late StageTotal Funding
$40.25MKey Investors
OneWest Bank
2013-09-02Corporate Round· $40.25M
Leadership Team
Michael Winterbottom
Vice President, RUC Operations & Analytics
Christopher Uckotter
CE1, SPECIALIST, INSPECTOR II
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