Technical Program Manager, Amazon Connect jobs in United States
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Amazon · 1 month ago

Technical Program Manager, Amazon Connect

positionAustin, Texas, USA
timeFull-time
remoteOnsite
seniorityMid Level
money$114K/yr - $198K/yr
date3+ years exp

Amazon is a leading cloud platform provider, and they are seeking a Technical Program Manager for Amazon Connect. The role involves leading a team to innovate on cloud-based contact center solutions, ensuring customer needs are met while managing complex engineering challenges.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Lead a team to quickly design and deliver systems while maintaining a constant customer focus
Work with design, technical, and business leaders to set strategy and define the product
Drive, track, and report the development effort to leadership and partners
Define the engagement model and manage internal/external dependencies and relationships
Deliver the distributed systems and analytics that will enable AWS to continue changing the software industry

Qualification

Technical product managementSoftware developmentProject managementCross-functional team managementCustomer focusProblem-solvingCommunication skillsTeam leadership

Required

1+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred

3+ years of working directly with engineering teams experience

Benefits

Equity
Sign-on payments
Full range of medical, financial, and/or other benefits

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase