Apply on Employer Site

Varsity Spirit · 1 day ago

Judge Operations Specialist - Northeast Region

DC-Baltimore Area

Full-time

Hybrid

Mid Level

$46K/yr - $53K/yr

3+ years exp

Varsity Spirit is a leading global source for cheerleading, dance team, performing arts, and yearbook. The Judge Operations Specialist plays a key role in delivering exceptional customer and event experience by ensuring the accuracy, transparency, and consistency of judging operations across regional and championship events.

ApparelEducationRetailTraining

Hiring Manager

Susan D.

Responsibilities

Recruit, onboard, and schedule judges for regional and championship competitions

Coordinate travel, payments, and compliance requirements

Evaluate judge performance and implement follow-up training as needed

Manage disciplinary actions for underperformance or professionalism concerns

Assists the School Scoring Specialists on legacy events in their region

Works closely with the Regional offices to ensure the proper number of judging panels are supplied for each event

Works with the Regional offices to confirm judges, secure travel arrangements and approve payments

Follow up with judges post event who need additional training based on knowledge-based issues

Build and maintain strong relationships with the Judges in their region

Manage Judging budget event P&L to ensure we stay within budget for each event within the region

Partner with Scoring to ensure accurate content in manuals and materials

Plays a supporting role in Judges Training/Curriculum

Qualification

Cheer scoring systemsEvent technology platformsMicrosoft Office SuiteGoogle Workspace applicationsCustomer serviceOrganizational skillsTime managementAnalytical skillsPositive work environmentComputer skillsScoring systemsExperience in cheer industryWritten communicationVerbal communicationProblem-solving skillsTeam collaborationLeadership experience

Required

Proficient in Cheer scoring systems and related event technology platforms

Strong proficiency with productivity tools, including Microsoft Office Suite (especially Excel) and Google Workspace applications (e.g., Forms, Sheets, and Docs)

Demonstrated ability to deliver exceptional customer service in fast-paced event environments

Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously

Outstanding written and verbal communication skills, with the ability to interact effectively and professionally with diverse teams, judges, and customers

Proven ability to work both independently and collaboratively within cross-functional teams

Strong problem-solving and analytical skills to identify, address, and resolve scoring and customer issues efficiently

Commitment to fostering a positive, inclusive, and team-oriented work environment

Minimum of 3 years' experience in events/competitions

Proven ability leading a team with demonstrated business results

Strong computer skills and knowledge of MS Windows and MS Office required

Experience in and knowledge of current and previous scoring systems