Lightedge · 1 month ago
Data Center Operations Technician – Tier III
St Louis, MO
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expLightEdge Solutions is an enterprise-grade cloud services and colocation provider dedicated to meeting mission‑critical IT needs. The Data Center Operations Technician – Tier III is responsible for the full lifecycle management, operation, and optimization of data center environments, overseeing workflow and mentoring staff while ensuring adherence to best practices.
Cloud ManagementInformation TechnologyInternetWireless
Responsibilities
Monitor and manage building systems and infrastructure (power, HVAC, biometric security, fire suppression)
Install servers and networking equipment into racks, including CAT6, fiber, and power cabling
Work with project managers and technicians to support new client service installations
Receive, document, and process incoming shipments
Respond to and resolve alarms affecting infrastructure and services
Follow established Change Control processes and execute MOPs accurately
Assist with rack and cage layout, installation, labeling, and documentation
Support after‑hours on‑call rotation for PMs, break/fix, vendor coordination, and client support
Maintain working knowledge of mission‑critical infrastructure systems
Work directly with clients to resolve cabinet/cage power and infrastructure issues
Promote operational efficiency, uptime, and 24×7 facility availability
Coordinate and supervise vendor maintenance for UPS, generators, electrical, cooling, and fire suppression systems
Assist with deployment of new client services and IT hardware installations
Share technical knowledge with team members to support professional growth
Install hardware and structured cabling for new IT service deployments
Operate complex electrical systems including generators, transfer switches, PDUs, breaker panels, and UPS systems
Support and enhance BMS/EMS building monitoring systems
Serve as an SME in one or more areas: Security/Biometrics, CMDB, Electrical, Mechanical, HVAC, BMS, Environmental Systems
Act as the backup for the Datacenter Operations Manager when needed
Create, refine, and enforce standard operating procedures, policies, and MOPs
Schedule daily work assignments for DC Operations personnel
Lead cross‑training initiatives to strengthen team operational readiness
Maintain expertise in mission‑critical building systems (electrical, mechanical, HVAC, security, biometric, environmental)
Coordinate and lead design/layout of rack and cage environments, including structured cabling and power distribution
Conduct and document facility inspections to ensure compliance with certifications
Lead major troubleshooting, root‑cause analysis, and long‑term remediation
Facilitate and lead data center tours for clients, auditors, and stakeholders
Serve as senior technical escalation for complex problems and customer needs
Mentor Tier I and Tier II technicians to enhance technical skill sets
Perform advanced installation/configuration of cabling systems (Ethernet, telco, CAT6, SM/MM fiber)
Ensure high standards of availability, security, and reliability across facilities
Qualification
Required
A minimum of a two-year technical degree, or 8–10 years of equivalent technical experience, or a relevant military occupational specialty (MOS)
Expertise in systems such as security/biometrics, CMDB, electrical, mechanical, HVAC, BMS, and environmental systems
Experience with computerized and building management systems to support BMS/EMS monitoring
Proficiency with Ethernet, telephone, CAT6, and single-mode/multi-mode fiber cabling
Experience operating complex electrical systems including generators, transfer switches, PDUs, breaker panels, and UPS systems
Understanding of data center cooling systems and airflow management
Ability to document policies and procedures thoroughly
Strong analytical and problem‑solving skills for gathering data, establishing facts, and drawing conclusions
Company
Lightedge
Lightedge delivers technology solutions that bring the operational benefits of the public cloud to enterprise IT workloads.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$5M2021-09-01Acquired
2004-04-23Private Equity· $5M
Leadership Team
Amy Spyksma
Sr. Director of Partner Development
Jeff Lucich
Partner Success Director
Recent News
2024-05-24
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