Ultimate heating and air services · 19 hours ago
Sales Manager
Meridian, ID
Full-time
Onsite
Mid, Senior Level
3+ years expUltimate Heating & Air is a company focused on providing exceptional HVAC services. The HVAC Sales Manager is responsible for leading and developing the residential sales team to achieve performance goals while ensuring a world-class customer experience throughout the sales journey.
Retail
Responsibilities
Lead, train, motivate, and mentor Comfort Advisors to hit monthly and annual revenue targets
Conduct regular ride-alongs, onsite audits, and coaching sessions
Develop individual sales improvement plans to support underperforming reps
Provide consistent feedback on presentation skills, communication, and closing techniques
Set clear KPIs for close rates, average tickets, revenue, and financing utilization
Track, analyze, and report weekly sales performance to leadership
Monitor job costing accuracy and gross margin targets
Implement strategies to increase conversion and reduce cancellations
Facilitate onboarding and ongoing training for new advisors
Provide coaching on product knowledge, system design, and equipment options
Develop and maintain sales scripts and objection handling tools
Support cross-training initiatives with Operations and Service
Ensure exceptional customer satisfaction throughout the sales process
Resolve escalated customer concerns professionally and promptly
Maintain ethical sales practices and equipment recommendations
Partner with Operations, Install, and Dispatch to ensure accurate scheduling
Review scopes, equipment selections, accessory recommendations, and pricing
Provide feedback to Marketing on lead quality and conversion performance
Participate in hiring, interviewing, and selecting new sales talent
Foster a positive, growth-oriented team culture
Recognize top performers and promote engagement and accountability
Qualification
Required
3–5+ years of management or leadership experience in residential HVAC sales
Strong understanding of home-service sales cycles, financing, and system design
Proven track record of hitting and exceeding sales goals
Excellent communication, leadership, and influencing skills
Ability to read and interpret equipment proposals and job scopes
Ability to work flexible hours during peak season
High emotional intelligence and coaching presence
Strong objection-handling and closing strategies
Data-driven and comfortable with performance metrics
Organized with excellent follow-through
Professional tone and customer-first mindset
Conflict resolution and problem-solving abilities
Preferred
Experience with ServiceTitan, or similar CRM
Benefits
Company vehicle or allowance
Health, dental, and vision insurance
401(k) with company match
Paid time off & holidays
Leadership development and career growth programs
Company-provided phone/tablet
Company
Ultimate heating and air services
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase