Profound · 1 month ago
Engagement Manager, Agencies
New York City
Full-time
Onsite
Mid Level
$100K/yr - $160K/yr
3+ years expProfound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms. As an Engagement Manager (Agencies), you will partner closely with internal teams to address customer needs and drive adoption through strategic consultations and support.
AnalyticsArtificial Intelligence (AI)SEO
Responsibilities
Serve as the primary point of contact and trusted advisor for marketing, digital, PR, and integrated agencies of all sizes
Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks
Deeply understand customer objectives, proactively managing relationships with key stakeholders across their teams and their clients
Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover
Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve technical challenges
Qualification
Required
At least 3+ years of experience in agencies working in an account management role or within the marketing department of a top-tier brand
Excellent communication skills, with the ability to deliver presentations and demonstrations effectively
Self-motivated and driven, with a passion for building strong customer relationships
Comfortable diving in head-first in the face of challenges and ambiguity
Analytical mindset with strong comfort working with numbers
Able to own a process end to end
Strong at managing multiple initiatives simultaneously — you're good at juggling things
Benefits
Equity
A full range of benefits and perks
Company
Profound
Profound is an AI visibility and content optimization platform that that helps brands optimize their visibility in generative AI search.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$58.5MKey Investors
Sequoia CapitalKleiner PerkinsSaga Ventures
2025-08-12Series B· $35M
2025-06-18Series A· $20M
2024-08-13Seed· $3.5M
Leadership Team
James Cadwallader
Co-Founder, CEO
Dylan Babbs
Co-founder, CTO
Recent News
Company data provided by crunchbase