Thriveon · 1 month ago
IT Project Field Engineer
Thriveon is Minnesota’s leading IT Success provider, offering managed IT services to various industries. The IT Project Field Engineer is responsible for implementing new technology to meet client objectives and ensuring project completion within budget and on time.
ConsultingInformation ServicesInformation TechnologyNetwork Security
Responsibilities
Complete 90%+ of assigned projects on time and within budget
Complete assigned client audits and alignments each month
Review project plans for full understanding and assemble needed documentation so you can attain a positive client experience 95%+ of the time
Follow project workplans performing work within scope, identify and submit scope change requests to project coordinator for client approval to meet 130 billable hours per month
Document your time in real-time within each step and update documentation portal to accurately reflect changes made throughout the project
Update workplan templates with newly learned steps or links to technical how to articles you built in the documentation portal
Implement remotely, onsite, and after hours as needed
Pager duty- Engineers will participate in afterhours support on a rotating basis
Maintain up-to-date Time Entries and Expenses for billing and accounting purposes
Participate in daily huddles and weekly meetings
Complete 1 hour of continuing education per week to improve job skills
Exemplifies Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious
Qualification
Required
Minimum of 3 years' experience within relevant IT field
Experience with Microsoft servers, Office 365, Azure and VMware environments
Experience with server and network infrastructure
Experience with PowerShell scripting
Knowledge of small to mid-size business IT systems
Detailed oriented with strong documentation skills
Effectively communicate in a non-technical way to clients
Preferred
Bachelor's degree in computer science, information sciences, or related field preferred
Benefits
Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens
Latest technical training: expert led events and on demand, certification reimbursement
Medical & Dental Insurance 75% of family premium covered
401K w/ 4% match
3 Weeks PTO plus Paid Holidays