Technical Consultant II jobs in United States
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Alkami Technology · 1 day ago

Technical Consultant II

Alkami Technology is a leading cloud-based digital banking solutions provider for financial institutions in the United States. The Technical Consultant II role is responsible for overseeing the design, delivery, and execution of Alkami’s software products, focusing on implementing complex enterprise banking software solutions and maintaining strong relationships with clients.

BankingCreditFinanceFinancial ServicesFinTechSaaSSoftware
badNo H1Bnote

Responsibilities

Meet with clients both in-person and virtually to define solution dependencies and transform business practices in accordance with software design
Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency for both Alkami’s FinTech multi-tenant model and in-house clients
Conduct application demonstration and discovery sessions to refine business and technical software requirements after contract execution
Anticipate and raise project, business, and technical issues to the appropriate resources and actively participate in their resolution
Work directly with third party vendors to resolve integration and design issues with various external systems
Work closely with Development, Configuration, and PM resources to resolve complex technical issues related to ongoing projects
Provide technical support to dedicated Support resources to upgrade and troubleshoot systems and environments as needed
Share guidance, knowledge, skills, and experiences with team members, provide technical leadership, and update internally-maintained knowledge repository
Provide supplemental technical support when the primary responsible individuals are not available
Audit client environments and oversee the launch of Alkami products and solutions
Create and manage documentation and toolsets for the scalability of the Technical Consulting organization
Exhibits behavior in accordance with company core values
Other duties as assigned

Qualification

Financial software experienceClient interaction skillsSQL server knowledgeMicrosoft C#ASP.NETDebugging applicationsProject coordinationDocumentation managementTechnical leadershipRelationship building

Required

3+ years technical background and experience
3+ years Customer-facing, client interaction skills and experience
1+ years debugging applications or working in a FinTech environment
Ability to travel up to 20%

Preferred

Financial services software development and design experience, specifically core and 3rd party integration
Working knowledge of SQL server, IIS, and Microsoft C# and ASP.NET is extremely helpful
A general knowledge of Internet routing and related protocols
A general knowledge of Firewall operations as they relate to Internet connectivity
Previous experience in designing and/or implementing systems with a focus on scalability and high-availability

Benefits

Remote-first environment
Unlimited paid time off
401(k) with employer match
And more

Company

Alkami Technology

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Alkami Technology provides cloud-based digital banking solutions for credit unions and banks.

Funding

Current Stage
Public Company
Total Funding
$685.18M
Key Investors
D1 Capital PartnersGeneral AtlanticS3 Ventures
2025-03-10Post Ipo Debt· $300M
2024-11-06Post Ipo Secondary
2024-08-08Post Ipo Secondary

Leadership Team

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Alex Shootman
Chief Executive Officer
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Allison Cerra
Chief Marketing Officer
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Company data provided by crunchbase