Elevate Living · 1 month ago
Operations Workflow Manager
Wayzata, MN
Full-time
Onsite
Entry Level
1+ years expElevate Living is focused on creating quality living environments for residents and is seeking a Workflow Manager to transform their maintenance operations. In this role, you will oversee and optimize maintenance processes, ensuring operational efficiency and exceptional service delivery while leading improvement initiatives and managing compliance with safety standards.
Property ManagementReal EstateResidential
Responsibilities
Developing and implementing workflow strategies to streamline maintenance processes and improve operational efficiency
Coordinate and optimize maintenance scheduling and outside vendors to ensure timely responses to service requests and preventative maintenance tasks
Utilize your knowledge and problem-solving skills to allocate internal and external resources to meet company needs and consumer expectations
Directing the workflow for maintenance technician’s and provide guidance, support, etc. to ensure quality services
Monitor key performance indicators such as response times and completion rates to evaluate the performance and identify improvement areas while consistently leading improvement initiatives
Ensure compliance with regulatory requirements, safety standards, and company policies to maintain a safe work environment and mitigate risks while communicating with the appropriate parties when safety concerns arise
Qualification
Required
A strong desire to learn and understand the details of the Elevate Living's operations
Ability to collaborate with parties at all levels of the organization
Adaptability in learning and administering new technology platforms
Foundational knowledge of Excel
Ability to handle multiple projects at once, sometimes with ambiguous scopes and deadlines
Ability to be highly organized and detail oriented
Ability to set expectations and drive accountability from vendors and external parties
Self-starter who thrives while working on multiple projects at a time, sometimes with ambiguous scopes and deadlines
A strong desire to learn and understand the details of Elevate Living's operations to deliver relevant and actionable analysis
Ability to work independently
Ability to multitask and handle multiple priorities simultaneously
Ability to communicate in writing and verbally with all levels of employees
Preferred
Bachelor's degree preferred
1-2 years' experience in an operations-focused role
Benefits
Paid Time Off.
Paid Holidays.
401K with Employer Match.
Flexible Spend Accounts.
Health Savings Account.
Medical
Dental
Vision
Company paid life insurance.
Company paid short-term disability and long-term disability insurance.
Company
Elevate Living
Elevate Living is a property management company that provides residents to communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
M
Mark T. Donahoe
Co-Founder and Owner
Company data provided by crunchbase