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ID.me · 1 day ago

VP, Communications

Mountain View, CA

Full-time

Onsite

Director/Executive

$300K/yr - $353K/yr

15+ years exp

ID.me is a next-generation digital identity wallet that simplifies online identity verification. The VP of Communications will lead the communications strategy, oversee corporate and crisis communications, and enhance the brand's reputation across various audiences.

Cloud Data ServicesCyber SecurityFraud DetectionIdentity ManagementPrivacySoftware

Responsibilities

Develop and execute a holistic communications strategy that establishes the company as an industry leader and innovator in the tech space

Oversee executive communications, including blogs, media interviews, and thought leadership content for key leaders

Drive strategic content such as published papers, industry insights, and co-branded announcements to reinforce credibility and differentiation

Partner with Marcom to develop and manage a content strategy for owned and earned channels to amplify key narratives

Develop an ongoing stream of compelling stories that highlight our brand, our product value, and the people we serve

Identify strategic opportunities and forge relationships with partners for co-authorship on key industry topics

Oversee press and PR strategies, including product launches, industry recognition, and strategic partnerships

Lead co-branded announcements with customers and partners, ensuring alignment and amplification of shared messages

Shape our relationship with top-tier media, analysts, and influencers to shape public perception and drive positive coverage, supported by our comms agency

Craft compelling defensive statements and responses to media inquiries to safeguard the company’s reputation

Lead industry recognition efforts, securing speaking opportunities, and high-profile engagements that elevate the company’s stature

Identify and position ID.me for industry awards and ratings, both for b2b and b2c

Oversee corporate participation in key industry events, conferences, and forums, positioning executives as thought leaders

Oversee key channels and amplify strategic narratives

Develop proactive risk mitigation strategies to anticipate and navigate potential threats to the company’s reputation

Serve as the frontline leader in managing crises, issues, and sensitive matters, ensuring swift and strategic responses

Manage the company’s presence on employer branding platforms (e.g., Glassdoor, LinkedIn) to ensure transparency and authenticity in external-facing messaging

Qualification

Crisis managementPublic relationsStrategic communicationsMedia relationsCorporate storytellingB2BB2C experienceStakeholder engagementRegulatory navigationLeadership skillsInterpersonal communicationWritten communicationVerbal communication