Apply on Employer Site

TENEX.AI · 1 month ago

Forward Deployment Engineer

Sarasota, FL

Full-time

Hybrid

Mid Level

3+ years exp

TENEX.AI is an AI-native, automation-first Managed Detection and Response provider focused on enhancing cybersecurity for organizations. The Forward Deployment Engineer will work closely with Customer Success Managers to ensure seamless technical delivery and optimization of TENEX’s solutions, requiring strong technical expertise and problem-solving skills.

Artificial Intelligence (AI)Cyber SecurityNetwork SecuritySaaS

Responsibilities

Work directly with customers to implement and integrate TENEX’s security solutions within their environments

Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting

Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs

Provide hands-on technical support and troubleshooting to ensure smooth deployment and operation

Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs

Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc

Develop automation scripts, integrations, and other configurations to enhance deployment efficiency

Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform

Conduct technical onboarding sessions and training for new customers

Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings

Continuously assess environments and recommend improvements to optimize security posture

Assist in documenting best practices, deployment guides, and technical playbooks

Qualification

Cybersecurity experienceCloud engineeringData pipeline technologiesScriptingAutomationSecurity technologiesGoogle SecOpsCloud platformsCustomer communicationPassion for cybersecurityBachelor's degreeRelevant certificationsProblem-solving skillsCollaboration abilitiesFast-paced environment

Required

3+ years of experience in cybersecurity, cloud engineering, DevOps, or a similar field

Demonstrated basic experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc

Strong understanding of security technologies such as SIEM, EDR, SOAR, and cloud security

Proficiency with Google SecOps and Logstash

Direct experience with data pipeline technologies such as OTEL, Bindplane, Cribl, Databahn, and Abstract

Experience with scripting and automation (Python, Bash, Terraform, Ansible, or similar)

Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)

Familiarity with networking, security operations, and incident response workflows

Strong problem-solving and troubleshooting skills

Excellent customer-facing communication and collaboration abilities

Ability to work in a fast-paced, high-performance environment

Passion for cybersecurity, automation, and customer success

Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent experience)