Plymouth Rock Assurance · 1 day ago
Claims Representative - Personal Lines Auto
Boston, MA
Full-time
Hybrid
New Grad, Entry Level
$47K/yr - $60K/yr
0+ years expPlymouth Rock Assurance is a financially sound company seeking an auto claims representative to join their Personal Lines Auto team in Boston. The role involves investigating, evaluating, and resolving personal auto property damage claims while providing excellent customer service.
Auto InsuranceFinancial ServicesInsurance
Responsibilities
Contact insureds, claimants, attorneys, and other parties related to an auto accident
Proficient in communicating in a variety of ways, including phone, text, email etc
Investigate all assigned claims for coverage, liability, and damages
Ensure timely disposition of all claims in accordance with regulatory and statutory requirements
Responsible for timely payment of auto repairs and resolution of total losses
Ensure adherence to personal lines policies including related coverages and exclusions
Determine liability of parties involved in a loss, including application of comparative negligence
Effectively manage workload through claims management and imaging systems
Qualification
Required
0-2 years of auto claims handling experience
Excellent written and verbal communication skills
Ability to communicate effectively via phone, text, email and other written correspondence
Demonstrated level of competency in time management, priority setting and customer focus
Experience using a claims management and imaging system
Bachelor's Degree or commensurate experience
Benefits
Paid time off
Free onsite gym at our Boston location
Tuition reimbursement
Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
Robust health and wellness programs
Auto and home insurance discounts
Matching donation opportunities
Annual 401(k) employer contribution
Various Paid Family leave options including Paid Parental Leave
Resources to promote professional development
Convenient locations and pre-tax commuter benefits
Company
Plymouth Rock Assurance
If you’ve found your way to our LinkedIn page, you’re likely here for one of two reasons: You’re reviewing insurance companies or you’re browsing new career opportunities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Martin
President and CEO of Home Assurance
Max Malaret
Vice President of Claims - Independent Agency Auto Group
Recent News
Plymouth Rock
2025-10-14
2025-08-13
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