Progress · 1 day ago
IT Systems Engineer, Principal
Progress is a trusted provider of software that enables customers to develop, deploy, and manage responsible, AI-powered applications. The Principal IT Systems Engineer will manage and secure IT systems, ensuring compliance with federal standards and providing technical support and system management.
ComputerEnterprise SoftwareInformation TechnologySoftware
Responsibilities
Maintain core IT Systems: Exchange, Active Directory, VPN gateways, Intune
Administer and manage Microsoft 365 (including Entra ID) & Azure Gov environments, ensuring optimal performance and security
Oversee account lifecycle management and endpoint provisioning (MAC and Windows), management, encryption and backups. Provide advanced (Tier 2/3) support and troubleshoot technical issues for internal teams
Conduct endpoint compliance monitoring across SCCM, Automox, Intune, Jamf and EntraID
Support maintaining compliance with CMMC Level II/III, DFARS, and NIST SP 800-171 requirements
Execute technical controls identified in the System Security Plan (SSP) and Plan of Action & Milestones (POA&M)
Enforce access controls, MFA, encryption, patching, and assist with audits and documentation
Provide cloud expertise in Azure, supporting cloud-based solutions and infrastructure
Develop and implement automated solutions to streamline IT processes and improve operational efficiency
Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field
Minimum of 5 years of experience in IT systems engineering or a related role
Strong knowledge and proven experience with Microsoft 365 administration, including Entra ID and Intune
Background in federal contractor or compliance-focused settings
Good understanding of compliance standards
Proficiency with collaboration tools such as email, SharePoint, and Teams
Strong knowledge of identity management systems including Active Directory and Entra ID
Strong knowledge of Windows server administration
Expertise on cloud platforms (preferably Azure)
Experience with automation tools and scripting (e.g., PowerShell, Ansible, Terraform)
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
U.S. citizenship due to being in our Federal business unit
Must be eligible to obtain or maintain a U.S. security clearance
Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, Microsoft365 Certified: Administrator Expert) are a plus
Preferred
Experience with hybrid identity management and migration
Knowledge of email protection mechanisms
Working knowledge of virtualization technologies
Familiarity with ITIL best practices
Benefits
Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
Tuition Reimbursement program.
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays.
A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Company
Progress
Progress is a global software company that simplifies the development, deployment and management of business applications.
Funding
Current Stage
Public CompanyTotal Funding
$1.9B2025-07-22Post Ipo Debt· $1.5B
2024-02-27Post Ipo Debt· $400M
1995-01-01Post Ipo Equity
Leadership Team
Recent News
2025-10-11
2025-10-02
Progress Software Corporation
2025-09-30
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