UOB · 4 months ago
Manager, Output Management, Group Infrastructure & Platform Services
Central Region (City Area)
Full-time
Hybrid
Mid, Senior Level
5+ years expUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices. The Output Management Manager role is responsible for overseeing the administration of Output Management systems and vendor operations, ensuring efficient processes and support while participating in project management initiatives.
BankingFinanceFinancial Services
Responsibilities
Oversees the daily operations for Output Management systems and printing/enveloping vendor
Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor
Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems
Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support
Perform onsite/offsite weekend support for maintenance, patches, upgrades, etc. of the Output Management systems including, but not limited to Output Management systems deployed at the vendor site
Perform administration of vendors and contribute ideas in streamlining processes to facilitate smooth implementation of initiatives
Participate in audit, risk, and compliance review involving Output Management systems and print operations
Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions
Develop and maintain existing scripts and programs to automate Output Management operational processes
Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation
Continually improve the end to end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external)
Integrate GenAI capabilities to new and existing Output Management processes
Perform project management role on Output Management driven projects and initiatives
Participate in projects and initiatives requiring/involving Output Management support
Qualification
Required
At least 5 years experience preferably working in a bank Data Centre Operations environment in the area of Output Report Distribution and Print Operations
Possess an understanding of network, database, and Windows platforms necessary in troubleshooting issues related to Output Management systems
Competent in resolving technical and access related issues in network, database and Windows environments
Knowledgeable in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL
Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components
Knowledgeable in Windows programming/scripting, Power Shell, Visual Basic, C# and Python
Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point
Ability to work in a fast-paced environment and able to deliver results in a timely manner
Ability to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information
Adopts an innovative and proactive mind set to work assignments
Organized and detail oriented with excellent time management skills
Ability to multitask with propensity to handle urgent interruptions
Possess a positive and willing to learn attitude
Preferred
Knowledge in statements printing and enveloping operations is a big advantage
Knowledge in R2W and RPM systems is a big advantage
Knowledge in Windows infrastructure and other technologies like Network Load Balancer and Virtual Machine (VM) is an advantage
Knowledge in Unix scripting and Java programming is an advantage
Knowledge in Unix and AS400 is an advantage
Company
UOB
We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.67B2025-11-25Post Ipo Debt· $979M
2025-08-29Post Ipo Debt· $35M
2024-08-05Post Ipo Debt· $651.52M
Leadership Team
Richard Maloney
President and CEO
Kevin Lim
SVP, Group Strategy
Recent News
2026-01-14
2025-12-17
2025-12-17
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