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CyberArk · 1 day ago

Solution Engineer - Corporate Accounts

Boston, MA

Full-time

Hybrid

Entry Level

$87K/yr - $122K/yr

1+ years exp

CyberArk is the global leader in Identity Security, providing comprehensive security offerings for identities across various environments. The Solutions Engineer will support Corporate Customers by leveraging technical skills to assist in the sales cycle, ensuring customer satisfaction and delivering presentations and workshops.

Cloud SecurityCyber SecuritySecurity

Growth Opportunities

No H1B

Responsibilities

Technical pre-sales support

Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption

Present CyberArk’s technical value proposition to customers and partners effectively

Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)

Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change

Conduct and ensure success of Proofs-of-Concepts (POCs)

Documentation of client feature requests and issues in CRM system

Support CyberArk and partner seminars and industry trade shows

Able to convey customer requirements to Product Management teams

Develop technical knowledge of CyberArk and associated technologies

Assume the role of a mentor to other system engineers when appropriate (as skills develop)

Create and maintain training content for the SE organization when appropriate

Qualification

Software pre-salesWindows/Active DirectoryUNIX/LinuxScripting knowledgeSecurity certificationsPresentation skillsCommunication skillsInterpersonal skillsMentoring

Required

1–3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered)

Computer Science Degree or equivalent experience required

Experience with Windows/Active Directory administration and operations

Experience with UNIX/Linux

Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences

Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward

Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions