Gap Inc. · 1 month ago
Principal, AI Process Excellence
Gap Inc. is seeking a transformation leader to reimagine end-to-end processes through an AI-first lens. This role focuses on identifying automation opportunities and delivering measurable savings while empowering teams to adopt AI-enabled thinking.
ApparelE-CommerceFashionLifestyleRetail
Responsibilities
Lead AI-First Process Transformation: Drive the identification and implementation of AI-driven improvements across end-to-end business processes
Strategic Opportunity Identification: Pinpoint processes ripe for automation, augmentation, redesign, or elimination to maximize efficiency and cost savings
Value Stream Mapping: Conduct comprehensive value stream mapping to identify bottlenecks, waste, and opportunities for AI intervention
Deliver Measurable Results: Ensure all initiatives are tied to quantifiable P&L savings and operational velocity improvements
Capability Building: Upskill and empower teams across the business to adopt an 'AI-enabled' thinking and problem-solving approach
Qualification
Required
Lean Six Sigma mastery (DMAIC/DFSS, VSM, SIPOC, CTQ, root-cause, control plans)
End-to-end value-stream mapping and future-state design and L1 to L4 process mapping
Ability to create repeatable process for documenting processes and future visioning
AI/automation literacy (copilots/agents, RPA/orchestration, ML-based decisioning)
Process mining & analytics; KPI design and dashboarding for sustained control
Program/portfolio management; benefits realization tied to P&L
Strong financial acumen (business casing, sensitivity/ROI analysis) and program management at scale
Strong facilitation skills for workshops and collaborative sessions
Vision for how AI can transform operations and outcomes
Ability to align technology initiatives with broader business objectives
Skill for identifying opportunities for innovation and optimization within processes
Preferred
Nice to have process-mining tools
Retail/commerce experience
Company
Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America.
H1B Sponsorship
Gap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (117)
2023 (151)
2022 (142)
2021 (111)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$2.25B2020-05-07Post Ipo Debt· $2.25B
1978-01-13IPO
Recent News
2026-01-09
Retail Week
2026-01-09
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