Norton Healthcare · 1 month ago
Pre-Service Representative, Days
Louisville, KY
Full-time
Onsite
Entry Level
1+ years expNorton Healthcare is a healthcare provider that emphasizes patient experience and operational efficiency. They are seeking a Pre-Service Representative to manage pre-registration and financial clearance for surgical procedures and diagnostic tests, ensuring a positive patient experience through effective communication and problem-solving.
Emergency MedicineHealth CareHospitalInformation TechnologyLGBTmHealthNon ProfitOutpatient CareWomen's
Responsibilities
The Pre Service representative sets the patient’s expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers
The pre service representative also initiates authorizations for non-scheduled hospital admissions as well as scheduled procedures as assigned
The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification
The representative possesses strong telephone communication and computer skills, problem-solving abilities, and demonstrates the highest level of customer service for all patients, providers, and other team members
Qualification
Required
One year in Patient Registration, Insurance Verification, or Authorizations
Preferred
Three years Patient Access
High School Diploma or GED
Company
Norton Healthcare
Norton Healthcare specializes in heart, neuroscience, cancer, orthopedic, women’s health, general surgery and pediatric services.
10001+ employees
H1B Sponsorship
Norton Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (10)
2022 (7)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CDA Foundation
2024-03-18Grant
Leadership Team
John Hammond
Senior Vice President & Chief Human Resources Officer
Kim Tharp-Barrie DNP, RN, SANE, FAAN, FNAP
Senior Vice President & Chief Nursing Officer
Recent News
2025-10-15
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-10
New Orleans CityBusiness
2025-10-09
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