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Amazon · 1 month ago

Data Center Operations Manager, Amazon Dedicated Cloud

Alexandria, Virginia, USA

Full-time

Onsite

Mid, Senior Level

$116K/yr - $200K/yr

2+ years exp

Amazon is a leading cloud services provider, and they are seeking a Data Center Operations Manager to join their infrastructure management team. The role involves leading teams in hardware and network diagnostics, managing operations, and ensuring the reliability of data center systems.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Prioritize and assign trouble tickets to data center technicians and operators

Routinely review ticket queue for large events and address accordingly

Guide, train, and educate data operations technicians on the best practices related to all service owner issues

Manage and deliver mid-size projects

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Manage a diverse team of data technicians with varying skills

Maintain the on-call schedule coordinating absence and vacations

Recruit and train data technicians to ensure appropriate staffing levels

Write and deliver performance reviews for staff

Qualification

Data Center OperationsPeople ManagementTechnical SolutionsAWS CertificationLinux/Unix AdministrationNetworking CertificationWork PrioritizationCommunicationOrganizational Skills

Required

2+ years of professional or military experience, or Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

2+ years of data center engineering or operations experience

2+ years of people management experience

A+ or Network+ or Security+, or AWS certification

Current, active US Government Security Clearance of TS/SCI with Polygraph