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Datalogic · 2 hours ago

Strategic Account Manager

United States

Full-time

Hybrid

Mid, Senior Level

Datalogic is a global technology leader in the automatic data capture and factory automation markets. The Strategic Account Manager will maintain and expand relationships with strategically important large customers in the logistics sector, ensuring the correct positioning of Datalogic products and services to deliver value beyond the competition.

ElectronicsManufacturing

Responsibilities

Achieves assigned sales quota in designated strategic accounts

Have existing relationships with the named account

Establishes productive, professional relationships with key executive personnel in assigned customer accounts

Develops annual business plans with assigned partners and conduct quarterly business reviews to ensure execution to plan

Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations

Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts

Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period

Daily management of the corporate CRM system for the management of accounts, opportunities and business development initiatives

Proactively assesses, clarifies, and validates customer needs on an ongoing basis

Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

Maintains high customer satisfaction ratings that meet company standards

Execution of strategic or tactical objectives that are assigned as part of the global or regional business objectives

Travel 50%+ of the time

Qualification

Executive presenceRetail industry experienceLogistics automationTechnical degreeBarcode scanningMobile computingWireless technologyResults orientationMotivational characteristicsSense of urgencyCustomer focusInterpersonal skills

Required

Bachelor's Degree in a technical discipline (BA/BS) in business, economics, marketing, or other related degree from an accredited University

Fluent English; written and verbal communication

Demonstrates an executive presence with the ability to effectively communicate and interact with executive level leaders internally and externally

Strong personal identification with Datalogic's culture and values

Individual should have experience in some or all of the following areas: barcode scanning, mobile computing, wireless technology (Wi-Fi, WLAN, Bluetooth), industrial automation

Proven experience working in the Retail Industry with both top Tier End Users and Partners

Home-office based (anywhere in the USA near a major airport), with the ability to travel 50% or more

RESULTS ORIENTATION: A drive to achieve results and goals in the short and long term

CUSTOMER FOCUS: A drive to discover and meet the needs of customers (either internal or external)

INTERPERSONAL CHARACTERISTICS: Open, communicative, give and take dialogue, seeks input from others, but not dependent on getting a consensus. Good listener – both in being receptive and in asking good, probing questions to illuminate an issue. Keeps people informed – the “what's” and “why's” of issues. Perceived as trustworthy, honest, non-political. Does not shy away from constructive conflict and confrontation. Able to work in a team/group environment (versus a strictly “hub and spoke” management style)

MOTIVATIONAL CHARACTERISTICS: High energy level. High dominance (comfortable with authority and leadership), highly competitive achievement (drive to win, results orientation). High level of autonomy, and low need for structure and boundaries

SENSE OF URGENCY: A bias for taking action - spontaneous recognition of problems and opportunities

Preferred

Advanced degree or MBA preferred

Experience in target accounts with material handling is preferred (logistics automation)

Previous experience with Retail Systems Integrators or Full Solution Providers preferred

Company

Datalogic

Glassdoor3.3

Datalogic is a global leader in the automatic data capture and process automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID vision and laser marking systems.

Founded in 1968