Holland & Knight LLP · 2 days ago
Client Intelligence Analyst
Richmond, VA
Full-time
Hybrid
Mid Level
3+ years expHolland & Knight LLP is a firm dedicated to achieving high standards of performance and success. They are seeking a Client Intelligence Analyst to support the development and enhancement of the firm's intelligence and analytics tools, enabling data-driven decision-making for lawyers and business professionals.
Law Practice
Responsibilities
Support the design, development, and maintenance of the firm’s intelligence and analytics tools across multiple software suites and utilizing advanced data visualization and automation capabilities
Support the appropriate sourcing, evaluation, selection, and utilization of future enhancements to these tools as technologies evolve
Develop highly visual firm dashboards that automate reporting for business development information and operational needs
Work with Data Solutions Engineering team to design and deliver data pipelines across disparate data sources to cleanly unify and present information separated by organizational siloes
Support the evaluation of new data resources, technologies, and processes for teams throughout the firm
Support cross-functional relationships with software engineers, solutions engineers, and other business stakeholders to collaboratively create solutions and support business processes
Support IT staff, vendors, and other third parties to address system-level technical issues, manage internal and external integrations, and implement upgrades and enhancements
Support to establish COE and best practices for analytics and data dashboard and application design and development
Collaborate with governance and data stakeholders to establish standard metrics reporting and analyze trends to measure the quality and quantity of data used within intelligence tools
Partner closely with the firm’s PMO and Change Management teams to ensure adoption and ongoing enhancements to the platforms. Develop standard configuration documentation and related guides for data consumers. Collaborate to design end-user training, onboarding, and user adoption programs and communications
Special projects and duties as assigned
Qualification
Required
Excellent dashboard design, analytics, and data visualization skills
Excellent Microsoft cloud product suite experience
Excellent experience in people management skills
Excellent written and verbal communication skills
Excellent organizational, teamwork, customer service and critical thinking skills required
Familiarity with generative AI tools and capabilities
Bachelor's degree in relevant field
3+ years of experience in a law firm, corporate legal department, or professional services environment, particularly within an intelligence function
Excellent proficiency in business intelligence, application development, and data visualization
Strong knowledge and understanding of the legal technology landscape, including trends, tools, and industry standards
Extensive experience working with legal technology, workflow systems, legal project management, and practice management tools
Deep understanding of law firm structure and business practices, as well as practice-specific terminology
Experience working with a broad array of legal practices including transactional, litigation, and regulatory
Experience with, and willingness to learn more about, emerging Microsoft OneLake, Fabric, Power, Copilot, and related concepts and applications
Exceptional proficiency working with MS Office and Power platform especially for analyzing and communicating data-related concepts
Proficiency with cybersecurity best practices and compliance requirements in the legal industry and for clients such as financial and governmental institutions
Ability to develop effective and collaborative relationships among business teams, lawyers, firm administrative departments, and vendors
Champion for change management, process improvement, user adoption, and the constant evolution of complex data strategies and needs
Initiative and creativity to develop unique and innovative approaches to address existing challenges and/or positively affect lawyer productivity, client service, and overall fiscal health of the firm
Demonstrated ability to manage multiple complex assignments with competing deadlines and priorities
Preferred
Master's or related coursework or certifications strongly preferred
Benefits
Comprehensive medical (PPO and HDHPs)
Dental and vision plans including coverage for domestic partners
Life and AD&D insurance
Short and long term disability insurance
Tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
Health advocacy services
Behavioral health and counseling resources for all family members
401(k)
Profit sharing
Pre-tax transit and parking program
Backup dependent care
Senior care planning support
Resources for individuals with development disabilities and their caregivers
Paid holidays and other paid time off, including paid leave for new parents
Company
Holland & Knight LLP
Holland & Knight is a global law firm with more than 2,200 lawyers and other professionals in 35 offices throughout the world.
1001-5000 employees
H1B Sponsorship
Holland & Knight LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (9)
2023 (6)
2022 (3)
2021 (7)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Mia Stutzman
Chief Financial Officer
Kimberly Gardner
Chief Operating Officer
Recent News
2024-03-26
Company data provided by crunchbase