Lead HR Information Systems Analyst , UKG - Remote jobs in United States
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MelroseWakefield Hospital ยท 1 month ago

Lead HR Information Systems Analyst , UKG - Remote

Tufts Medicine is a leading integrated health system delivering exceptional healthcare experiences across Massachusetts. The Lead HR Information Systems Analyst for UKG will serve as the senior technical and functional expert, leading complex system initiatives and driving continuous improvement to optimize workforce management and scheduling across the health system.

Health CareHome Health CareMedical Device

Responsibilities

Serves as the system owner and subject-matter expert for UKG Advanced Scheduler, including schedule templates, staffing matrices, self-scheduling, shift differentials, labor distribution, and fatigue management
Leads optimization of scheduling workflows to support nursing, clinical departments, support services, and centralized staffing teams
Partners with Clinical Operations and other leaders to align scheduling practices with staffing policies, union rules, and productivity targets
Oversees configuration and testing for new scheduling features, enhancements, and upgrades
Leads complex configuration work within UKG Pro WFM modules including Timekeeping, Accruals, Attendance, and related WFM components
Coordinates release management, including configuration changes, regression testing, and migration activities
Provides advanced troubleshooting and escalated support for critical scheduling and timekeeping issues
Delivers system training and guidance for leaders, superusers, and schedulers
Ensures data integrity and audit readiness for scheduling, punch data, pay rules, and labor allocation
Supports operational dashboards and staffing metric development
Upholds system governance standards and change-control processes
Leads validation and QA cycles, ensuring business rules are correctly maintained
Models continuous improvement, user-centric design, and system stewardship

Qualification

UKG Pro WFMUKG Advanced SchedulerSystem configurationHealthcare experienceTroubleshooting skillsAnalytical skillsCustomer service skillsProcess improvementInterpersonal skills

Required

Bachelor's degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field
Seven (7+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler
Experience leading complex system configurations, upgrades, and cross-functional implementations
Experience in troubleshooting, root-cause analysis, and translating operational needs into system solutions
Experience working with payroll, timekeeping, and integrations in a healthcare environment

Preferred

Master's degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field
Ten (10+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler
UKG Pro WFM Advanced Scheduler certification(s)
Experience in a multi-hospital or large health systems with union environments

Benefits

Comprehensive Total Rewards package that supports your health, financial security, and career growth

Company

MelroseWakefield Hospital

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MelroseWakefield Hospital and Lawrence Memorial Hospital provide high-quality, community-based care.

Funding

Current Stage
Late Stage
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