GigaCloud Technology · 4 weeks ago
B2B Sales Professional
GigaCloud Technology is a fast-growing B2B platform specializing in large-item cloud fulfillment and drop shipping, seeking a B2B Sales Professional to join their dynamic team. The role involves managing customer accounts, driving revenue through sales strategies, and ensuring customer satisfaction through effective engagement and support.
Responsibilities
Manage and grow a portfolio of assigned customer accounts by serving as a trusted, customer-facing partner and primary point of contact
Drive revenue through upselling, cross-selling, and suggestive selling of products and services within existing accounts, while identifying opportunities to expand customer spend
Conduct outbound outreach, follow-ups, and ongoing check-ins to maintain strong customer relationships and close sales opportunities
Introduce and recommend relevant products, features, and solutions from our platform based on customer needs and buying behavior
Support new and existing customers with onboarding, platform training, and ongoing education to maximize adoption and long-term value
Act as the liaison between customers and internal operations teams to resolve issues, answer inquiries, and ensure a high level of customer satisfaction
Qualification
Required
Passionate about sales and have a knack for building lasting client relationships
Self-driven, results-oriented team member based in Southern California who can work from the City of El Monte office as needed
Preferred
Account Management / Inside Sales: Experience managing customer accounts, driving repeat business, and selling in a customer-facing or inside sales environment
Furniture Industry Expertise: Prior experience in furniture retail or sales is a strong plus!
E-Commerce & B2B Sales: Knowledge of B2B platforms and e-commerce sales processes
Customer Service & Sales: Proven experience in client-facing roles involving customer service and sales
Strong consultative selling, upselling, and negotiation skills with a proven ability to grow accounts and close opportunities
Exceptional customer service and problem-solving abilities
A self-starter mindset with excellent verbal, written, and analytical skills
Ability to work independently with minimal supervision
Proficiency in MS Excel and Word
Bachelor's degree preferred or equivalent relevant experience
Benefits
Comprehensive health benefits, including vision, dental, medical, life insurance, and long-term disability.
401K retirement plan.
Paid holidays, sick days, and vacation time.
Company
GigaCloud Technology
GigaCloud Technology is a trade service provider that specialises in heavy and huge products that is tailored for the furniture industry.
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-08-18IPO
Leadership Team
Larry Wu
Founder and CEO
Recent News
2026-01-16
2026-01-11
Company data provided by crunchbase