Howard University · 1 month ago
Student Financial Coordinator
DC-Baltimore Area
Full-time
Hybrid
New Grad, Entry LevelHoward University is committed to the well-being and professional growth of its staff. The Student Financial Coordinator serves as a frontline contact for students, providing empathetic financial guidance and resolving billing discrepancies in collaboration with various university departments.
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Responsibilities
Serve as a primary point of contact for students, responding to financial inquiries via phone, email, in person, and during some nontraditional hours
Conduct comprehensive student account reviews and identify discrepancies
Liase with Cashiering, Bursar Systems, Registrar, Auxiliary Services, and Financial Aid to resolve billing issues and ensure accurate updates
Educate students on billing policies, deadlines, payment options, and the financial implications of academic actions
Document interactions, maintain accurate case notes, and ensure timely account resolution
Provide high-quality, empathetic guidance to support student persistence and financial clarity
Qualification
Required
Experience in customer service and/or financial operations, ideally in higher education or a service-focused environment
Ability and willingness to work evening or nontraditional hours based on program needs
Strong written and verbal communication skills with the ability to provide accurate, empathetic guidance
Demonstrated ability to analyze accounts, problem-solve, and coordinate with multiple campus offices
Preferred
Bachelor's degree preferred; an equivalent combination of education and directly related experience may be considered
Experience supporting adult or nontraditional learners strongly preferred
Benefits
Comprehensive medical, dental, and vision insurance, plus mental health support
PTO, paid holidays, flexible work arrangements
Competitive salary, 403(b) with company match
Ongoing training, tuition reimbursement, and career advancement paths
Wellness programs, commuter benefits, and a vibrant company culture
Company
Howard University
Howard University is a federally chartered, private, coeducational, and nonsectarian university.
Founded in 1867
5001-10000 employees
H1B Sponsorship
Howard University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (31)
2022 (29)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$29.9MKey Investors
Gilead SciencesAmerican Academy of Orthopaedic SurgeonsNational Endowment for the Humanities (NEH)
2024-02-27Grant
2023-12-01Grant· $0.02M
2023-01-10Grant· $0.15M
Leadership Team
Ta-Nehisi Coates
Sterling Brown Endowed Chair, Department of English
Recent News
2025-12-17
Company data provided by crunchbase