Persona · 1 month ago
Senior Software Engineer, Resilience
San Francisco
Full-time
Onsite
Senior Level, Lead/Staff
$190K/yr - $250K/yr
10+ years expPersona is a configurable identity platform designed for businesses in a digital-first world. The Senior Software Engineer in Resilience will play a key role in enhancing performance and scalability by partnering with product teams, addressing critical challenges, and mentoring engineers across the organization.
Cyber SecurityFraud DetectionIdentity ManagementInformation TechnologySaaS
Responsibilities
Partner with product teams on short-term, high-impact projects to solve their most pressing performance and observability challenges
Dive deep into major incidents to uncover underlying architectural causes and drive systemic improvements to prevent future failures
Design, build, and promote reusable resilience patterns and tooling that make it easy for all engineers to build reliable services
Own and advance our observability strategy, defining the standards and building the tools that help us understand system health
Mentor and coach engineers across the organization, raising the technical bar for performance and reliability
Establish and drive a new Operational Excellence review process to foster a culture of accountability and continuous learning
Help define and measure SLOs for our most critical user journeys, making our product tangibly faster and more reliable for customers
Qualification
Required
A strong software engineering background, demonstrated by 10+ years of experience building and shipping complex production systems
Enjoys mentoring other engineers and can clearly and concisely explain complex technical ideas
Deep expertise in the three pillars of observability (metrics, logs, and traces) and experience in instrumenting complex, distributed systems
The ability to listen with empathy, build trust, and influence other teams without direct authority
Ability to build robust, well-tested libraries and tools that improve the work of other engineers
Takes Initiative, comfortable with ambiguity, and effective at driving projects in a new and evolving environment
Preferred
Direct experience in performance, scalability, or observability is a significant plus, but not required for a candidate with a deep engineering foundation
Benefits
Medical
Dental
Vision
3% 401(k) contribution
Quarterly mental health days
Family planning benefits
Professional development stipends
Wellness benefits
Unlimited paid time off
Company
Persona
Persona is an identity verification and management platform that enables businesses to automate and streamline their verification processes.
201-500 employees
H1B Sponsorship
Persona has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$417.5MKey Investors
Founders FundIndex VenturesCoatue
2025-04-30Series D· $200M
2021-09-15Series C· $150M
2021-05-04Series B· $50M
Leadership Team
Rick Song
Co-Founder & CEO
Charles Yeh
Co-Founder & CTO
Recent News
2026-01-08
Index Ventures
2025-12-30
Company data provided by crunchbase