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Recora · 1 day ago

Manager, Hospital Partner Implementations

New York City, New York

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Recora is redefining the future of heart health and is seeking an operationally-oriented Manager for Hospital Partner Implementations. This role is critical for optimizing and executing implementation methodologies across partners, managing multiple work streams, and ensuring successful partnerships and expansions.

Health CareHospital

Responsibilities

Serve as a critical coordinating node across internal functions, including Operations, Clinical, Product, and Engineering teams, to stand up and launch Recora with new health systems and medical groups

Be the single point of contact to Recora's partners during implementations, playing a critical role in achieving launch targets

Be the implementation project manager, both internally and externally for Recora's active client implementations

Travel to client sites to provide support during go-lives (up to 50% on a monthly basis) and build relationships as needed

Support operating teams and Director of Implementations with clear documentation and structured approaches to phased customer rollouts

Execute on implementation plans with creativity and insights generated from deeply understanding the strategic partner, the market, and implications for the Recora operating model

Evolve Recora’s Implementation Playbook, driving to standardize the quality, efficiency and effectiveness for subsequent implementations across key work streams, resource needs, staffing, and delivery timelines

Qualification

Healthcare consultingImplementation experienceProject managementOperations experienceAnalytical skillsEffective communicationCollaboration skillsTime managementDetail-orientedProblem-solving

Required

Bachelor's degree required

Ability to engage, inspire, and build credibility and trust with both internal and external teams at medical groups and health systems

3-5 years of implementation experience working with executives, cross-functional teams, and external customers and partners to drive business outcomes

At least 2 years of healthcare consulting or similar management experience, and strong project management skills

Ability to thrive in a less structured environment and develop creative solutions to complex problems where no playbook exists

Excellent collaboration and time management skills

Effective communication skills: the ability to be direct, logical, and succinct

Experience meeting deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment

Highly detail-oriented, extremely organized, and results-driven; exceptional at creating process and structure

Exceptional analytical/technical skills

Desire to improve the status quo

Passion for health care as evidenced by academic or personal pursuits and professional experience

Willing to travel, work with clients across the country, and must live in close proximity to a major airport