HelloFresh · 2 days ago
[US-DC] Operations Trainer
Aurora, IL, United States
Full-time
Onsite
Mid, Senior Level
$24.25/hr - $24.25/hr
5+ years expHelloFresh is a leading meal delivery service that has revolutionized the grocery industry. The Operations Trainer will facilitate and support the learning needs of employees in the Fulfillment Center, ensuring effective onboarding and on-the-job training while promoting a safety-first culture.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Promote food safety, quality, and the Hello Fresh/ Everyplate/ Greenchef/ Factor safety-first culture through training activities within the fulfillment center
Train + Cross-Train and Re-Train exempt and non exempt workforce using network standard training methods such as classroom, On-the-Job (OJT) materials and assessments
Certify and Re-certify hourly workforce on Powered Industrial Equipment (PIT) through practical + theoretical training
Assist the Field Learning Operations Leadership team in monitoring the training request intake system to ensure site requests are scheduled and delivered
Help to support internal change management processes for new training products + process improvement initiatives
Frequently observe and provide feedback to team members and new associates by auditing and coaching
Support training coordination efforts through various administrative tasks throughout the shift
Document training deliveries through tracking tools created by your Field Team
Build and maintain positive rapport with both internal and external customers / stakeholders
Conduct Tours of the DC for new associates and frontline leaders
Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience
Work with the Specialist and Ops Trainers to identify and remove operational and training barriers
Partner with Leadership to delivery training products to leads and above at a site level
Become and operate as a subject matter expert before delivering training to ensure quality dissemination of knowledge
Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)
Provide accurate and timely information to your leadership team in your End of shift reports
Review and maintain proper training records for compliance
Qualification
Required
A high School diploma or GED equivalent
5+ years experience in a Warehouse environment or Production environment
Documented proof of PIT certifications from previous or current employers
2+ years experience in Operating PIT, Reach, Turret, Double Pallet Jack, Cherry picker, Standing Forklift, or Scissor lift
2+ years of employee engagement, team building and training teams in fast paced environments
1+ years experience in communication and facilitating teachings in a classroom setting
Willingness to work a flexible schedule to accommodate local site training needs
Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy verbally and through written communication channels
Able to lift up to 50 pounds with or without assistance
Able to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation
Able to work in a cold environment, sit for periods of time for virtual team meetings, and well versed in computers
Able to speak publicly, eloquently and professionally in both a warehouse and classroom setting
Benefits
Competitive Pay & 401k company match that vests immediately upon participation
$0 monthly premium and other flexible health plans
Amazing discounts, including up to 75% off HelloFresh subscription
Flexible shift scheduling & advancement opportunities
Emergency child and adult care services
Collaborative, dynamic work environment within a fast-paced, mission-driven company
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Leadership Team
Dominik Richter
CEO and Founder
Sebastien Tron
Vice President, Growth Opportunities
Recent News
MarketScreener
2025-12-24
2025-12-17
2025-12-14
Company data provided by crunchbase