LINQ · 2 months ago
Salesforce Administrator
Austin, TX
Full-time
Onsite
Senior Level
5+ years expLINQ is a high-growth software company focused on empowering K-12 district teams with cloud-based solutions. The Salesforce Administrator will work cross-functionally to deliver scalable solutions within the Salesforce platform, providing administrative support and enhancing system functionality.
Software
Responsibilities
Work with stakeholders and users to define requirements in order to support building new system enhancements
Work collaboratively with the existing team to refine requirements and design sustainable and scalable solutions which meet business needs
Provide day-to-day administrative support such as user setup & management, maintenance of assignment rules, escalation rules, notifications, data updates, and queue management
Perform triage for inbound support cases and assist users toward resolution of issues or escalate bug tickets for review and resolution
Assist business users in relation to their reporting and data needs
Proactively identify and implement under-utilized functionality and required system maintenance updates
Support installation and configuration of both new and existing managed packages and their native integrations
Qualification
Required
5 years of administrator experience working with Salesforce Sales and Service Cloud
Expert-level proficiency in all areas of declarative development within Salesforce
Prior experience with and strong knowledge of Salesforce CPQ+
Salesforce Advanced Administrator Certification (ADM-301)
Familiarity with Agile development processes
Preferred
Strong ability to identify and ask relevant questions when documenting change requests, challenging directly when necessary in an effort to deliver scalable
Excellent verbal and written communication skills
Exceptional problem-solving capabilities and understanding of Salesforce best practices
High attention to detail and interest in ensuring data integrity
A self-starter with a strong desire to continuously learn and perform the level of research necessary to overcome roadblocks
Experience managing other downstream GTM Tools
Benefits
Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
Take the time you need to welcome your new addition – We’ve got you covered!
Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
Invest in yourself with professional development opportunities to keep leveling up your skills.
Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
Company
LINQ
Linq is an administrative software service provider for K-12 schools.
201-500 employees
H1B Sponsorship
LINQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Welsh Carson Anderson & StoweBanneker Partners
2022-01-12Private Equity
2019-08-09Debt Financing
2018-02-01Private Equity
Leadership Team
Michael Boch
CFO
Recent News
Business Wire
2026-01-16
2025-10-21
2025-05-07
Company data provided by crunchbase