Technical Systems Analyst jobs in United States
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Building Service 32BJ Benefit Funds ยท 1 day ago

Technical Systems Analyst

positionNew York, NY
timeFull-time
remoteOnsite
seniorityMid Level
money$95K/yr - $105K/yr
date3+ years exp

Building Service 32BJ Benefit Funds is dedicated to delivering high-quality and cost-effective healthcare to its members. The Technical Systems Analyst will implement, integrate, and optimize technical systems, focusing on CRM platform integration and data quality to enhance operational efficiency.

EducationNon ProfitTraining

Responsibilities

Analyze system architecture and business requirements to design, implement, and maintain integration solutions between CRM and other enterprise systems
Write, test, and optimize complex SQL queries to support reporting, data validation, and system performance monitoring
Manage system interfaces and APIs to ensure seamless data flow across platforms
Troubleshoot system issues, perform root cause analysis, and coordinate with vendors or developers for resolution
Translate business needs into detailed technical specifications and system design documents
Partner with cross-functional teams to document workflows, data flows, and integration points using industry-standard tools (e.g., Visio, Lucidchart )
Conduct system testing including unit, regression, and user acceptance testing (UAT) to ensure functionality and performance requirements are met
Maintain detailed and up-to-date documentation including data dictionaries, integration schemas, technical user guides, and support logs
Support data governance initiatives by ensuring data integrity, standardization, and security across systems
Provide technical assistance and training to end-users and stakeholders on new system features and processes

Qualification

SQLCRM integrationAPI managementData architectureETL processesSDLC methodologiesProject coordinationDocumentation skillsProblem-solvingCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent experience
3+ years of experience in systems analysis, technical implementation, or integration work in a complex IT environment
Strong proficiency in SQL and relational databases
Familiarity with enterprise data architecture, ETL processes, and data warehousing principles
Proficiency with Microsoft Office Suite including Word, PowerPoint, and Visio; advanced Excel skills required
Experience working in environments with structured development lifecycles (SDLC), including Agile methodologies
Strong documentation skills with the ability to produce high-quality technical artifacts
Excellent communication, problem-solving, and project coordination abilities

Preferred

Experience with SQL Server Management Studio
Demonstrated experience integrating CRM platforms (preferably Microsoft Dynamics) with external systems using APIs and middleware tools

Company

Building Service 32BJ Benefit Funds

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The Building Service 32BJ Benefit Funds is the umbrella organization responsible for administering benefits, including Health, Pension, Retirement Savings, Training and Legal Services benefits to over 100,000 SEIU 32BJ members.
dateFounded in 2015
location
New York, New York, USA
people-size501-1000 employees
web-link
https://www.32bjfunds.org

Funding

Current Stage
Late Stage

Leadership Team

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Anna McQuere
Assistant Director of Clinical Partnerships
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Sabrina Benteftifa
Clinical Partnerships Manager
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Company data provided by crunchbase