Ascension Recovery Services · 1 month ago
Admission Coordinator Behavioral Health - Evenings Only (EST)
Pittsburgh, PA
Full-time
Onsite
Entry, Mid Level
2+ years expAscension Recovery Services is dedicated to providing compassionate care in the field of behavioral health treatment. The Admissions Coordinator will ensure a smooth admission experience for clients and their families, conducting screenings and guiding them through the admission process while maintaining communication with referral sources.
ConsultingHealth CareMedical
Responsibilities
Conduct initial in-person or telephone screenings of potential clients and referents to determine eligibility for admission
Enter assessment and admissions data into the EMR, CRM, and other electronic systems
Handle phone inquiries and provide effective information about the treatment program
Guide clients and families through the decision-making process, helping them prepare for admission and understand what to expect
Efficiently complete the admission process, ensuring clients are fully aware of their rights, responsibilities, and the nature of consents and releases being signed
Verify insurance coverage, identify financial guarantors, and arrange payment plans
Maintain communication with referral sources and document interactions
Coordinate with Business Development staff to expedite referrals to the facility
Provide referrals for individuals who do not meet program criteria
Conduct tours of the facility for prospective clients and their families
Coordinate the timely retrieval of outside medical records
Represent the program to referral sources, potential clients, and outside agencies in a professional and courteous manner
Serve as a liaison between the clinical/medical/housing teams and families, coordinating transportation/travel services and organizing admission procedures with other mental health facilities
Compile and track relevant admissions data and statistics
Adhere to DCF, State, and Federal regulations, as well as accrediting agency requirements
Be available for on-call duties in the evenings and on weekends via telephone, if applicable
Perform other duties as assigned
Qualification
Required
Conduct initial in-person or telephone screenings of potential clients and referents to determine eligibility for admission
Enter assessment and admissions data into the EMR, CRM, and other electronic systems
Handle phone inquiries and provide effective information about the treatment program
Guide clients and families through the decision-making process, helping them prepare for admission and understand what to expect
Efficiently complete the admission process, ensuring clients are fully aware of their rights, responsibilities, and the nature of consents and releases being signed
Verify insurance coverage, identify financial guarantors, and arrange payment plans
Maintain communication with referral sources and document interactions
Coordinate with Business Development staff to expedite referrals to the facility
Provide referrals for individuals who do not meet program criteria
Conduct tours of the facility for prospective clients and their families
Coordinate the timely retrieval of outside medical records
Represent the program to referral sources, potential clients, and outside agencies in a professional and courteous manner
Serve as a liaison between the clinical/medical/housing teams and families, coordinating transportation/travel services and organizing admission procedures with other mental health facilities
Compile and track relevant admissions data and statistics
Adhere to DCF, State, and Federal regulations, as well as accrediting agency requirements
Be available for on-call duties in the evenings and on weekends via telephone, if applicable
Perform other duties as assigned
Preferred
Bachelor's degree in social services, management, healthcare, or a related discipline preferred
Peer Recovery Specialist Certification a plus
2+ years of experience in a behavioral health/SUD setting strongly preferred
Knowledge of substance use disorders, and the recovery process strongly preferred
2+ years of experience in admissions or case management preferred
Evening Availability
Company
Ascension Recovery Services
Ascension Recovery Services is a national leader in the behavioral health consulting, management, and program development field.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Douglas Leech
Chief Executive Officer
D
Darcy Brazzle
Chief Compliance Officer, VP Quality & Health Plan Contracting
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