Manager, Organizational Change - Microsoft Dynamics 365 jobs in United States
cer-icon
Apply on Employer Site
company-logo

Avanade · 1 day ago

Manager, Organizational Change - Microsoft Dynamics 365

Avanade is a consulting firm focused on driving customer value through AI and digital transformation. They are seeking a Manager for Organizational Change Management to lead the delivery of change strategies for ERP transformation programs, particularly with Microsoft Dynamics 365, while mentoring a team and ensuring stakeholder engagement.

Business IntelligenceConsultingEnterprise SoftwareInformation TechnologyManagement ConsultingProfessional Services
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Lead and oversee the delivery of organizational change management strategies for ERP transformation programs, with a strong focus on Microsoft Dynamics 365
Manage and mentor OCM consultants and workstream leads across multiple client engagements
Drive stakeholder alignment and engagement across business and technical teams, including executive-level sponsors
Develop and implement comprehensive change strategies, communication plans, and training programs tailored to ERP transformation needs
Define and operationalize change measurement frameworks to track adoption, engagement, and business impact
Partner with program leadership to ensure change management is integrated into delivery plans and aligned with business outcomes
Facilitate change impact assessments and readiness evaluations across organizational units
Guide clients in the adoption of emerging technologies, including Microsoft Copilot, Copilot Studio, and AI agents, as part of transformation programs
Lead the creation and refinement of OCM methodologies, tools, and assets to support scalable delivery
Contribute to business development efforts by shaping OCM strategies in proposals, solutioning, and client conversations
Build trusted relationships with client stakeholders to support program success and long-term transformation
Apply design thinking and human-centered approaches to change planning and solution design
Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs
Promote a culture of continuous learning, experimentation, and innovation within the OCM team

Qualification

Microsoft Dynamics 365Change managementERP transformationAI integrationStakeholder managementAnalytical skillsDesign thinkingMicrosoft Office SuiteBusiness developmentHuman-centered designCommunication skillsTeam leadershipAdaptability

Required

Demonstrated experience in management consulting, preferably with a global firm
Minimum 6-8 years in client-facing change management roles, with at least 3 years leading ERP transformation programs and OCM teams
Deep expertise in Microsoft Dynamics 365 ERP and CRM implementations, including change strategy and adoption planning
Experience integrating AI tools and agents (e.g., Microsoft Copilot) into change management delivery
Proven ability to lead cross-functional teams and manage complex stakeholder landscapes
Strong analytical skills with experience using data to inform and measure change impacts
Exceptional verbal and written communication skills, including executive-level storytelling and facilitation
Comfortable navigating complex, matrixed environments and working across business and technical domains
Demonstrated ability to apply design thinking and human-centered approaches to change planning
Proficient in Microsoft Office Suite and experienced with broader Microsoft ecosystem tools
Contribute to business development and expand Avanade's presence with existing clients
Willingness to travel within North America (up to 50–75%)

Preferred

Advanced degree or MBA
Certification in change management methodologies (e.g., Prosci)
Certification in D365 fundamentals (ERP and CRM)

Company

Avanade provides innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. It is a sub-organization of Microsoft.

H1B Sponsorship

Avanade has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (53)
2023 (52)
2022 (74)
2021 (51)
2020 (29)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Rodrigo Caserta
CEO
linkedin
leader-logo
Ken Guthrie
Chief Financial Officer
linkedin
Company data provided by crunchbase