Petfolk · 2 months ago
Regional Veterinary Business Operations Partner
Boca Raton, FL
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $155K/yr
10+ years expPetfolk is reimagining veterinary care by blending high-quality medicine with a welcoming experience. The Regional Business Partner will support multiple Petfolk Care Centers, focusing on operational excellence and leadership development to ensure teams thrive and align with the company's mission.
Health CareMedicalPetVeterinary
Responsibilities
Recruit, develop, and retain strong Pet Care Center leaders
Provide coaching on KPIs, processes, and leadership practices
Create individualized development plans and encourage growth
Reinforce leadership rhythms (huddles, floor presence, daily wrap-ups)
Partner with Learning & Development to provide ongoing support
Ensure consistent use of Petfolk’s operational playbooks
Monitor KPIs weekly and support completion of key tasks
Identify opportunities early and provide retraining or resources as needed
Serve as a regional point of clarity for operational processes
Participate in weekend rotational operations support
Partner with leaders to meet financial and operational goals
Collaborate with Finance & Strategy to identify risks and solutions
Monitor DVM schedules and help forecast regional needs with sustainability in mind
Lead with presence, clarity, and collaboration
Partner closely with Partner Doctors and Regional Medical Partners
Model and reinforce Petfolk’s SWEAT values in every interaction
Support new PCC openings and strategic initiatives
Work with HQ teams to implement scalable, effective solutions
Qualification
Required
10+ years in veterinary, healthcare, or service-based operations
Strong understanding of high-performing veterinary workflows
Comfortable using data and metrics to guide decisions
Excellent communicator and relationship builder
Proven leader who develops teams and creates systems that scale
Aligned with Petfolk's mission to raise the bar in pet care
Preferred
3+ years managing 10+ multi-site locations
Benefits
Annual performance-based bonus, sign-on bonus, and equity grant eligibility
Health, dental, vision, disability, and life insurance
Generous PTO + company-paid holidays
Travel reimbursement & company-covered lodging
Company
Petfolk
Petfolk provides modern veterinary care through in-person and virtual services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$151MKey Investors
Deerfield ManagementMovendo Capital
2024-10-29Series C· $36M
2023-10-19Series B· $40M
2023-07-24Series B· $35M
Leadership Team
Audrey Wystrach DVM
Chief Executive Officer
Michael Wystrach
Co-Founder & Co-CEO
Recent News
2025-10-14
Company data provided by crunchbase