Apply on Employer Site

Safe Horizon · 1 month ago

Program Assistant - Staten Island CAC

Staten Island, NY

Full-time

Onsite

New Grad, Entry Level

$23.08/hr - $25.38/hr

Safe Horizon’s Child Advocacy Center plays a critical role in responding to child abuse cases by providing immediate support to victims. The Program Assistant serves as the first point of contact for families, ensuring they are linked to appropriate services and creating a welcoming environment.

CommunitiesHomeless ShelterHumanitarianNon Profit

Responsibilities

Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, staff and members of the CAC multidisciplinary team

Welcome all visitors and orient them to the site/space

Actively manage the experience of clients, visitors, partners and staff

Collaborates with and links families to members of the multidisciplinary team to ensure that all clients and visitors are responded to in an efficient and expeditious manner

Manages the client reception and child play areas so that they are properly supervised, child-focused, trauma-informed, and safe for all clients

Engages children in age-appropriate activities while they wait for services

Provides support and assistance to caregivers and children in a client-centered manner while they wait for services

Answers and directs telephone calls, faxes and mail directed to department of site

Enters data into CMS, the CAC’s case tracking database

Performs administrative and clerical office duties including report preparation; administering petty cash, metro cards, uber and parking garage vouchers; processing payment requests

Assists the Administrative Coordinator in supervising reception area volunteers

Straightens up the playroom, interview/observation rooms and counseling rooms at the end of every day

Other program related duties as necessary

Interacts with CAC visitors, clients, Multidisciplinary team consisting of child protection specialists, police detectives, pediatricians, prosecutors and Safe Horizon staff