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Golden Technology · 1 day ago

Senior IT Business Analyst - HIM

United States

Full-time

Remote

Mid, Senior Level

$95K/yr - $95K/yr

4+ years exp

Golden Technology is a company that connects top technologists with organizations shaping the future, emphasizing a people-first approach. The Senior IT Business Analyst will assist in application software updates, collaborate with various resources, and lead projects while providing guidance and support for major enterprise applications.

Information TechnologySkill AssessmentStaffing Agency

Responsibilities

Assist the 3M vendor on application software updates on a monthly basis

Collaborate with Epic-HIM

IT and HIM Coding and CDI resources on maintaining a solid, dependable solution; on-call duties required

Supports major enterprise applications (Revenue Cycle Management related, SQL Server based with HL7 integration) and others as assigned

Independently facilitates design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives

Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts

Maintains high degree of understanding of department business processes

Troubleshoots application issues, with/without vendor assistance, to resolution

Troubleshoots system hardware, as needed

Partners with end users to understand workflow and business processes

Maintains system security for assigned applications

Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities

Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations

Mentors Application Analysts

Provides input to components of development of end-user training materials and participates in training efforts

Assists other team members in ensuring high documentation standards

Leads escalation of issues with appropriate internal resources, to resolution

Develops policies and procedures in collaboration with business units, other analyst team members, and IT Application manager

Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts

Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders

Creates reports and assigns work problem tickets to Application Analysts

Evaluates and maintains appropriate system documentation

Collaborates with other application analysts to insure system integrations

Qualification

HIM IT application support3M 360 Engage OneHealthcare IT experienceHL7 InterfacesDisaster recovery knowledgeMS Office proficiencyWritten communicationVerbal communicationTeam collaborationMentoring skills

Required

HIM IT application support experience; 3M 360 Encompass, 3M Engage One, 3M Fluency Direct and 3M CodeAssist

3M 360 Engage One required

4+ years of experience in healthcare IT required, 2+ years of experience in supporting Health Information Management (HIM) IT application support experience

Must have strong written and verbal communication skills

Proficient with MS Office/MS Visio/MS PowerPoint

Working knowledge of healthcare applications

Ability to work with servers and apply application software upgrades required

Knowledge of disaster recovery and backup procedures required

High School diploma or GED required