Sr. Account Director jobs in United States
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JuiceMedia.AI · 14 hours ago

Sr. Account Director

JuiceMedia.AI is an emerging outcome-focused, omni-channel customer acquisition platform. The Sr. Account Director, Client Services/Strategy is responsible for managing client success and retention across a dedicated portfolio of clients while leading a team of client services professionals to ensure effective project management and campaign execution.

AdvertisingAnalyticsB2BBig DataMachine Learning
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Responsibilities

Develop and oversee client satisfaction and retention, billing and performance targets and develop and execute on strategies that will exceed targets, including: Identifying meaningful KPIs and metrics related to clients’ business goals, Ensuring that objective performance reporting to clients is consistent and provides insights/optimizations to meet goals, Serving as an active participant and strategist in annual client media planning/budgets and fostering strong client relationships
Lead innovation across the Agency with a focus on developing targeted solutions for clients to meet/exceed business goals
Report to the VP and SVP, CEO Juice Media business on the direction of accounts as they relate to agency perspective and any resources needed to meet clients’ goals
Act as solution-oriented liaison between client and internal departments: asks questions, seeks to understand, and strives to drive improvement
Support the VP in the development of new client relationships
Train, mentor, coach, and develop a team of client services professionals, creating an environment that nurtures and supports excellence
Travel when needed to meet key client stakeholders to maintain and expand existing relationships

Qualification

TV Media managementClient Services experienceTeam managementMicrosoft Office SuiteTableauCore media platformAnalytical skillsProblem solvingLeadership qualitiesNegotiation skillsCommunication skillsInterpersonal skills

Required

Bachelor's degree in marketing, communications, or related field
A minimum of 10 years of experience in Client Services in an agency environment, preferably a TV media buying division/agency
Previous experience in TV media, Direct Response media, ecommerce sites, online media & client relations with a demonstrated track record of driving revenue/growth
Experience managing people and teams
Proven experience in setting goals and leading a team to achieve them
Possess a mix of analytical and management skills to find innovative solutions for clients while providing world-class service
Self-disciplined with the ability to work independently
Problem solver
Ability and willingness to travel as business requires
A collaborative work style
Strong leadership qualities, with the ability to delegate detail work
Excellent listening, negotiation, and presentation skills
Strong verbal/written communication
Good interpersonal skills and a team player

Preferred

Microsoft Office Suite
Core media platform
Tableau
TV Media planning experience

Company

JuiceMedia.AI

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JuiceMedia.ai is a data driven omnichannel advertising and technology performance media group that combines proprietary technology, strategy, and activation to drive outcome-oriented solutions for advertisers.