Stripe · 1 month ago
Technical Solutions Engineer
United States
Full-time
Remote
Mid, Senior Level
4+ years expStripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow their revenue. The Technical Solutions Engineer role focuses on supporting developers by explaining technical concepts, aiding in integrations, and improving user documentation to enhance the overall developer experience.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android)
Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord)
Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure
Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings
Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool
Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions
Qualification
Required
At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences
Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences
Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written
Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team's knowledge around Stripe's products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met
Preferred
Enjoys writing in a clear and quick manner
General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts
Experience teaching or coaching developers
Comfort working with a great deal of autonomy and limited supervision
Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
2026-01-11
Digital Trends
2026-01-11
Company data provided by crunchbase