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ICCU · 1 month ago

IT Product Owner - Mortgage Applications - Chubbuck

Chubbuck, ID

Full-time

Onsite

Entry, Mid Level

2+ years exp

Idaho Central Credit Union is seeking a Product Owner to enhance their digital leadership in the financial services sector. This role involves managing the lifecycle of digital products, understanding user needs, and collaborating with various teams to ensure product strategies align with business objectives.

BankingCredit BureauFinancial ServicesInsurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Working IT product knowledge of Encompass and Mortgage industry experience

Work with leadership to define and own a product strategy and roadmap that is innovative, realistic and aligns with strategic vision

Analyze market and competitive landscape to ensure your product is positioned to be competitive

Ensure user feedback is obtained for new features or concepts when researching continuous improvement opportunities

Create documentation such as wireframes, user journeys, process flow diagrams, user guides, and FAQs

Oversee and understand technology systems from a process flow and architectural perspective

Elicit requirements from potentially vague requests from various business lines to understand user needs

Translate business objectives and user needs into technical requirements / user stories for 3rd party or internal development teams

Write acceptance criteria that guarantees the successful delivery of new features and enhancements that meet stakeholder expectations and a quality user experience

Manage a product backlog to ensure clear priorities are set for strategic initiatives, enhancements, and fixes

Communicate and promote new and existing product features across multiple levels of the company

Leverage data to measure product performance to meet business objectives and optimize key performance indicators

Collaborate with resource managers to ensure upgrades, releases and updates occur as required with minimal risk to ICCU and end users

Drive partner relationships, strategy, and direction to align with ICCU’s objectives

Ensure ICCU digital solutions comply with Financial Industry standards and regulatory requirements from governing bodies

Focus on fraud trends and lead efforts to reduce losses

Additional duties as assigned

Qualification

Mortgage industry experienceProduct strategy developmentTechnical requirements translationEnterprise systems experienceData processing knowledgeAnalytical skillsProblem-solving skillsCommunication skillsOrganizational skills

Required

Bachelor's degree and 2-3 years related experience required

Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

Willingness to work occasionally outside of normal business hours

Excellent English oral and written communication skills

Ability to work with other department supervisors

Knowledge of data processing, hardware platforms, and enterprise software applications

Technical experience with enterprise systems, databases, and user support

Strong analytical and problem-solving skills

Ability to always maintain the confidentiality of the Credit Union and member records

High level of professionalism

A demonstrated ability to work well with others

Understand Digital systems and implement resolution to problems

Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies

Analyzing information and evaluating results to choose the best solution, solve problems and make sound decisions under pressure

Strong organizational skills

Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union

Must be eligible for membership at Idaho Central Credit Union to obtain employment

Preferred

Preference given for post-secondary degree in Computer Science/Computer Information Systems

Company

ICCU

Glassdoor4.3

ICCU is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, North Idaho, Washington, and Arizona.

Founded in 1940

Pocatello, Idaho, USA

1001-5000 employees

https://iccu.com

H1B Sponsorship

ICCU has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (1)