Western Alliance Bank · 1 day ago
IT Director - Payments Delivery
Phoenix, AZ
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, focused on delivering high-performance payment solutions. The IT Director - Payments Delivery will lead technology solutions for the Payments Platform modernization, manage cross-functional teams, and ensure compliance and security across payment systems.
BankingFinanceFinancial Services
Responsibilities
Manage large matrixed teams across multiple domains working on complex problems and solutions. Develop user manuals, as well as policies, procedures, and safety protocols for presentation to larger IT and the enterprise
Participate in building the IT organization's strategy for employee development, retention, resource allocation, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff member’s work
Participate in the annual budget planning and management process as well as business cases reviews, execution plans, and operating plans for their teams
Ensure adequate risk management and cyber security processes and controls are established and maintained in alignment with the risk appetite for the Bank as well as any applicable regulatory and enterprise risk management expectations
Lead cross-functional Agile teams to deliver high-performance payment capabilities across multiple payment rails, including Wires, ACH, RTP, Zelle, PayPal, IBT, and SWIFT
Own and execute the Payments Platform roadmap, delivering scalable and compliant solutions across online, file-based, and API payment channels
Champion SDLC and Agile excellence, continuously improving engineering discipline, documentation, and control frameworks to meet enterprise and regulatory standards
Represent Payments Technology area in architecture, audit and risk reviews, ensuring alignment with IT governance, compliance, and enterprise architecture standards
Develop and scale top engineering talent, fostering a culture of accountability, innovation, and delivery excellence
Partner with Product, Operations, and Sales leadership to define strategic objectives, prioritize initiatives across business lines, and ensure technology execution supports enterprise goals
Influence senior stakeholders to translate business strategy into executable technology roadmaps with measurable outcomes
Accelerate engineering productivity and automate operations through modern tools and Generative AI adoption across development, testing, and documentation
Collaborate with Enterprise Architecture, Infrastructure, and Cybersecurity to ensure platforms meet standards for security, scalability, and observability
Qualification
Required
10+ years of related experience or similar field
Bachelor's degree in related field required
Previous leadership experience required
Advanced to expert experience in managing multiple technology teams (Application Engineering Support and Delivery, Infrastructure Engineering Support and Delivery, Architecture, or Project Management) including additional responsibility for the execution of KPIs and timelines
Advanced to expert ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads
Deep experience in API-driven architecture, microservices, and event-based integrations (MuleSoft or equivalent)
Proven ability to scale Agile and DevOps practices, driving measurable improvements in velocity, quality, and predictability
Strong background in Azure, CI/CD, and SDLC. Demonstrated success in audit readiness, risk management, and SDLC process governance
Track record of building high-performing, inclusive teams and developing future technology leaders
Strong executive communication and influencing skills, with experience collaborating across Product, Operations, Sales, and Enterprise functions
May require up to 25% travel
Preferred
Intermediate to advanced knowledge of general Financial Services or Banking
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Familiarity with Generative AI applications for improving engineering productivity and automating business operations
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
Chief Human Resources Officer
Recent News
2025-12-12
Company data provided by crunchbase