Service Coordination Inc · 2 months ago
HR Generalist (Team Member Experience Partner)
Frederick, MD
Full-time
Onsite
Mid Level
3+ years expService Coordination Inc is focused on fostering a positive team member experience and is seeking an HR Generalist. The role involves partnering with managers and leaders to implement People and Culture strategies, drive culture initiatives, assist in onboarding, and support compliance with employment laws.
CommunitiesNon ProfitSocial Impact
Responsibilities
Partner with TME Manager(s) and SCI leaders at multiple levels and their teams to execute People and Culture strategies and activities that foster growth, innovation, and organizational effectiveness. This includes assisting and collaborating on the design and implementation of programs, processes, and tools to help set managers and team members up for success
Assist TME Manager with partnering and coaching leaders and Team Members on ensuring advocacy and fairness
Work closely with all Team Members to drive and sustain culture initiatives that focus on engaged Team Members, positive work environment, increased productivity, and retention
Assist TME Manager with coaching leadership in handling conversations regarding career growth, performance management, compensation, and equity
Serve as support with the onboarding process and PCN processing
Assist in updating and distributing SCI’s People and Culture policies and
Assist Team Members and leadership to answer questions or concerns regarding company policies, practices, and regulations
Review and modify the Team Member handbook where appropriate
Under the direction of the TME Manager, successfully coach and counsel leaders on maintaining positive Team Member relations
Collaborate with People and Culture team to champion an environment where we can inspire and develop all people to do their best work
Assist the TME Manager in developing and delivering along with the SCI leadership disciplinary actions and performance improvement plan (PIP), as required
Proactively identify opportunities and assess improvements to the Team Member's experience and collaboratively develop and implement innovative and effective solutions
Under the direction of the TME Manager, assist on staffing, compensation, training, performance management, manager capability, and compliance concerns
Qualification
Required
Bachelor's degree in Human Resources, Psychology or Business Administration/Management or relevant experience
Minimum 3 years of experience in various facets of People and Culture (employee relations, performance management, onboarding, offboarding, compliance, compensation, benefits, etc.)
Solid knowledge of local labor laws and compliance requirements
Experience interpreting data, diagnosing issues, and making business recommendations
Ensure services provided follow the organization's mission statement, core operating values and policies and procedures
Follow HIPAA, confidentiality and security procedures and principles
Collaborate with peers, leadership, and support areas of the organization
Actively participate in and contribute to leadership and other staff meetings and trainings
Maintain compliance with federal, state, and local employment laws and regulations
Follow self-direction and person-centered planning procedures and philosophy
Foster a culture that values diversity
Preferred
SHRM or PHR/SPHR certification
Company
Service Coordination Inc
Service Coordination, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Dumas
President and CEO
Matt Lasecki
EVP and Chief People & Culture Officer
Recent News
Service Coordination, Inc.
2025-09-19
Service Coordination, Inc.
2025-08-29
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