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RiseBoro Community Partnership · 2 days ago

Bilingual Spanish -Tenant Services Coordinator, Master Lease Program - 315 W 94th (50543)

New York, NY

Full-time

Onsite

Entry Level

1+ years exp

RiseBoro Community Partnership is dedicated to providing essential services to the community, and they are seeking a Bilingual Spanish Tenant Services Coordinator. The role involves coordinating on-site services for tenants, conducting needs assessments, and ensuring residents maintain their housing benefits while providing advocacy and support.

CharityEducationNon Profit

Responsibilities

Actively coordinate day to day on-site services for the tenants on their caseload of approximately 20-25 households and ensure all service provision is representative of RiseBoro’s mission

Complete needs assessments and develop ongoing, tenant-centered support plans for all tenants; review support plans periodically and document the successful completion of task and objectives

Provide ongoing case management, assistance and advocacy, providing information and referrals to community services as needed

Ensure tenants maintain housing subsidy and benefits required to remain in permanent housing

Assist tenants in obtaining and maintaining all government benefits for which they may qualify, conducting advocacy as needed

Assist tenants in developing informal support networks with other tenants by facilitating opportunities for tenant’s engagements through educational workshops and other social activities including birthday parties and holiday celebrations, translate as needed

Educate residents on the available on-site services and other community resources

Prepare and maintain up to date records and resident files, outcomes, including residents’ personal and eligibility information, records of services provided, and all relevant correspondence

Conduct monitoring services through friendly visits and telephone reassurance calls as well as periodic inspections with property management staff

Work collaboratively with community partners to ensure residents are able to age in place, including coordination of home care services and proper discharge planning from inpatient facilities

Communicate with property management and maintenance staff on resident issues and to obtain records of incidents and hospitalization during off working hours

Participate in case conferences and coordinate with other program staff to ensure tenant and programmatic successes

Monitor recreational activities such as art, yoga, and gardening sessions as needed

Additional responsibilities may be added as position evolves

Qualification

Human service experienceBilingual English/SpanishCase managementCommitment to missionSocial work degreeTeam playerProblem solvingFlexible schedule

Required

Actively coordinate day to day on-site services for the tenants on their caseload of approximately 20-25 households and ensure all service provision is representative of RiseBoro's mission

Complete needs assessments and develop ongoing, tenant-centered support plans for all tenants; review support plans periodically and document the successful completion of task and objectives

Provide ongoing case management, assistance and advocacy, providing information and referrals to community services as needed

Ensure tenants maintain housing subsidy and benefits required to remain in permanent housing

Assist tenants in obtaining and maintaining all government benefits for which they may qualify, conducting advocacy as needed

Assist tenants in developing informal support networks with other tenants by facilitating opportunities for tenant's engagements through educational workshops and other social activities including birthday parties and holiday celebrations, translate as needed

Educate residents on the available on-site services and other community resources

Prepare and maintain up to date records and resident files, outcomes, including residents' personal and eligibility information, records of services provided, and all relevant correspondence

Conduct monitoring services through friendly visits and telephone reassurance calls as well as periodic inspections with property management staff

Work collaboratively with community partners to ensure residents are able to age in place, including coordination of home care services and proper discharge planning from inpatient facilities

Communicate with property management and maintenance staff on resident issues and to obtain records of incidents and hospitalization during off working hours

Participate in case conferences and coordinate with other program staff to ensure tenant and programmatic successes

Monitor recreational activities such as art, yoga, and gardening sessions as needed

Team player and willing to work with a diverse population

Ability to problem solve and work independently

Experience working with the homeless population and/or seniors and older adults with comorbid diagnosis such as substance abuse, mental health, medical health and/or similarly related diagnosis

1 year or more of human service/case management experience required

Bilingual English/Spanish required

Flexible in order to accommodate weekend hours as the need arises; must be available to work evening hours in order to meet tenant needs

Commitment to RiseBoro's mission of unleashing the potential of communities to thrive, no matter the odds

Bachelor's Degree in social work, psychology, human services, sociology or a related field required

Company

RiseBoro Community Partnership

Since 1973, we've offered services designed to support every generation and meet the needs of the communities we serve— Seniors, Housing, Education, Health, and Empowerment.

Founded in 1973

Brooklyn, New York, USA

1001-5000 employees