Bloom Energy · 1 month ago
IT Helpdesk Intern
San Jose, California
Internship
Onsite
Intern
$36/hr - $39/hrBloom Energy is a leader in the global energy transition, providing innovative solutions for clean and reliable energy. The IT Helpdesk Intern will gain hands-on experience by providing technical assistance, troubleshooting issues, and supporting end-users across the organization.
CleanTechEnergyFuel CellOil and GasWind Energy
No H1B
Responsibilities
Provide first-level technical support to employees via phone, email, or in-person
Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity
Assist with setting up and configuring laptops, desktops, mobile devices, and peripherals
Support onboarding and offboarding processes, including account setup and equipment provisioning
Document support requests, resolutions, and procedures in the helpdesk ticketing system
Collaborate with IT team members to escalate and resolve complex issues
Help maintain inventory of IT equipment and supplies
Contribute to process improvement and knowledge base documentation
Qualification
Required
Currently a student earning a Bachelor's degree in Information Technology, Computer Science, or a related field
Software Engineering, Information Technology, or a related field required
Must be graduating between May 2026 and August 2027
Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications
Familiarity with troubleshooting techniques and customer service principles
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Detail-oriented with good organizational skills
Preferred
Experience with helpdesk or ticketing systems (e.g., ServiceNow, Jira, Zendesk)
Familiarity with Active Directory, Office 365, and remote support tools
Company
Bloom Energy
Bloom Energy offers on-site power generation systems that can use a wide variety of inputs to generate electricity.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$5.37BKey Investors
Wells FargoE.ONApex Venture Partners
2025-12-19Post Ipo Debt· $600M
2025-10-30Post Ipo Debt· $2.5B
2025-07-10Post Ipo Equity· $27.75M
Leadership Team
Dan Middleton
Senior Vice President, Americas
Shawn Soderberg
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
The Motley Fool
2026-01-11
The Motley Fool
2026-01-11
2026-01-11
Company data provided by crunchbase