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Mastercard · 1 month ago

Sr. Biz Ops Engineer

O'Fallon, Missouri

Full-time

Onsite

Mid, Senior Level

$96K/yr - $163K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Cyber Security Service Biz Ops Team is looking for a Site Reliability Engineer familiar with Standard Engineering Principles to ensure operational readiness and support technology services.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

The role of business operations is to be the production readiness steward for the platform

This is accomplished by closely partnering with developers to design, build, implement, and support technology services

A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process

Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products

The goal of every Biz Ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications

Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments

A Biz Ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders

Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs

We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications

Qualification

Site Reliability EngineeringReactDevOpsAutomationCommunication

Required

80% experience with React work (production support)

20% experience Enable (Dev Ops/automation)

Familiarity with and practice of Standard Engineering Principles

Ability to ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process

Experience in leading the DevOps transformation

Ability to manage production and change activities to maximize customer experience

Understanding of risk management and compliance responsibilities

Effective communication with all key stakeholders

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)