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Tower Semiconductor · 21 hours ago

Quality Engineer

Newport Beach, CA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $135K/yr

5+ years exp

Tower Semiconductor is a global specialty foundry leader in the semiconductor manufacturing industry. The Quality Engineer will be responsible for driving quality excellence, acting as the primary contact for customer quality inquiries, and implementing improvements throughout the product lifecycle to ensure customer satisfaction.

AerospaceAutomotiveManufacturingSemiconductor

No H1B

Hiring Manager

Alyssa Olaosebikan, SPHR

Responsibilities

Driving quality excellence by understanding customer needs, manufacturing processes, and regulatory standards

Being the primary point of contact for customer quality inquiries and audits, actively engaging throughout the product lifecycle from development to shipment

Listening to customer feedback, implementing improvements, and utilizing tools like internal audits and 8D methodology to build a robust quality management system and ensure customer satisfaction

Understanding the quality needs of customers, products, the manufacturing line, and regulatory requirements

Providing customer support for quality inquiries and customer audits

Engaging in all processes from product development to shipping and customer support, deeply involved in manufacturing from a quality perspective to meet customer expectations

Listening to customer feedback on quality, new requests, complaints, and responding to those requests to improve customer satisfaction

Providing support to and communicating with customers through emails, meetings, etc

Improving product quality

Utilizing systems such as internal audits and continuous improvement process activities to achieve quality goals

Coordinating investigations using 8D methodology/statistical analysis, working with interdepartmental teams to determine risks and root causes, along with corrective and preventative activities to eliminate quality issues and prevent recurrences

Building a robust quality management system to support processes from the development phase to mass production

Qualification

Quality management systems8D methodologyStatistical analysisISO standards knowledgeData miningAnalysisLean Six-SigmaComputer literacyCommunication skillsDetail orientedProject management