Red Cat Holdings · 1 day ago
IT Specialist
Valdosta, GA
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expRed Cat Holdings is a company focused on emerging technologies and national security, seeking an IT Specialist to support and grow their internal IT capabilities. The role involves maintaining IT infrastructure, providing technical support, and collaborating with senior IT staff to improve processes and ensure compliance.
BlockchainDrone ManagementLogisticsSaaSSupply Chain Management
No H1B
U.S. Citizen Only
Responsibilities
Participate in IT Department stand-ups with remote staff
Document systems of BlueOps to increase knowledge of those systems for Red Cat IT Department
Work with BlueOps management and Red Cat IT Director to plan and manage deployment of new systems and procedures
Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, and Linux systems
Respond to helpdesk tickets in a timely manner, document resolutions, and escalate complex issues as needed
Troubleshoot desktop, laptop, peripheral, and printer issues for local and remote users
Support mobile device configurations, VPN access, and remote connectivity tools
Setup of accounts, permissions, and hardware/software for new hires
Conduct IT orientation sessions
Coordinate with IT Staff and HR on onboarding/offboarding checklists and timelines
Communicate logistical needs to the IT Director to ensure on time delivery of equipment
Apply routine updates, patches, and backups on endpoints and some server systems under supervision
User account and access management
Assist in monitoring infrastructure health and logging performance anomalies
Maintain asset inventory and ensure system compliance with internal configuration standards
Provide hands-on support for network-connected devices, cabling, and rack-mounted hardware
Assist with basic firewall, switch, and wireless configuration tasks (Ubiquiti, Fortinet, etc.)
Support basic VMware/Proxmox virtualization tasks under direction of senior staff
Support compliance and audit readiness
Enforce and Support IT security procedures such as MFA enrollment, password policies, and endpoint security
Maintain up-to-date technical documentation for internal procedures and troubleshooting guides
Contribute to internal knowledgebase articles for common support scenarios
Participate in internal IT meetings and project planning sessions as a supporting team member
Collaborate on system upgrades and deployments
Pursue certifications and stay informed on enterprise IT and cybersecurity trends
Qualification
Required
Bachelor's degree in IT or 8 years relevant experience
Demonstrated ability to handle Tier 1 and Tier 2 support tasks independently, escalate when appropriate, and clearly document troubleshooting steps
Proficient with Windows and Linux operating systems at an administrative level, including user profile management, system updates, configuration, and debugging of applications
Familiarity with user creation procedures within a medium-sized business
Experience with identity and access management in Microsoft 365, Google Workspace, and/or Active Directory environments
Knowledge of Network protocols and services such as TCP/IP, DNS, and HTTP
Ability to configure and support wired and wireless networks, including experience configuring VLAN, Firewall Rules
Previous use and configuration of VPN clients
Hands-on experience with endpoint and workstation deployment, imaging, and standard configuration management practices
Familiarity with virtualization platforms such as VMware or Proxmox, with the ability to support basic administrative tasks
Comfortable creating and using PowerShell or Python scripting to automate repeatable processes
Strong communication and problem-solving skills
Preferred
Direct experience with security frameworks such as CMMC, HIPAA, or PCI, and the role IT plays in compliance
Experience with email administration in cloud environments like Microsoft 365 (Exchange Online, SPF/DKIM/DMARC, mailbox policies)
Exposure to network device administration (e.g., Fortinet, Ubiquiti, SonicWall, PFsense)
Familiarity with SaltStack, Git, or CI/CD tools
Prior experience supporting IT in industries such as defense, aerospace, manufacturing, engineering, or regulated technical environments
Benefits
Generous annual equity package
Potential bonuses
Company
Red Cat Holdings
Red Cat (Nasdaq: RCAT) is a U.S.-based provider of advanced all-domain drone and robotic solutions for defense and national security.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$270.05MKey Investors
The Lind Partners
2025-09-18Post Ipo Equity· $172.5M
2025-06-17Post Ipo Equity· $46.75M
2025-04-10Post Ipo Equity· $30M
Leadership Team
Jeff Thompson
Founder and CEO
C
Christian Morrison
Chief Financial Officer
Recent News
2026-01-05
Business Standard India
2025-12-27
streetwisereports.com
2025-12-27
Company data provided by crunchbase